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- Tasks: Deliver top-notch customer service and manage vehicle bookings in a fast-paced environment.
- Company: Join Listers Group, a leading Toyota dealership with a focus on teamwork.
- Benefits: Enjoy a competitive salary, 25 days holiday, pension scheme, and exciting incentives.
- Other info: Great opportunities for growth and bonuses await you!
- Why this job: Be part of a dynamic team and make customers' day while growing your career.
- Qualifications: Passion for customer satisfaction and previous customer service experience required.
The predicted salary is between 30600 - 40000 £ per year.
Listers Group is recruiting for a Service Advisor to join our Toyota Dealership in Stratford-upon-Avon. The role involves delivering excellent customer service in a busy environment, managing vehicle bookings, and liaising with workshop teams.
Ideal candidates will have:
- A passion for customer satisfaction
- Great organisational skills
- Previous customer service experience
We offer a competitive OTE of £34,000, 25 days holiday, a company pension, and various benefits and incentives.
Automotive Service Advisor - Growth, Bonuses & Benefits employer: Listers Group
Contact Detail:
Listers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor - Growth, Bonuses & Benefits
✨Tip Number 1
Get to know the company! Research Listers Group and their values. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about delivering excellent customer service.
✨Tip Number 2
Practice your communication skills. As a Service Advisor, you'll be the bridge between customers and the workshop team. We recommend role-playing common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks in previous roles. We love candidates who can juggle bookings and customer queries without breaking a sweat.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at the Toyota Dealership in Stratford-upon-Avon.
We think you need these skills to ace Automotive Service Advisor - Growth, Bonuses & Benefits
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering top-notch customer service. Share specific examples from your previous roles that highlight how you’ve gone above and beyond to satisfy customers.
Highlight Your Organisational Skills: As a Service Advisor, you'll need to juggle multiple tasks. Make sure to mention any experience you have with managing bookings or coordinating with teams. We want to know how you keep everything running smoothly!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the listing to show us you’re a perfect fit for our team at Listers Group.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about your application status.
How to prepare for a job interview at Listers Group
✨Know Your Stuff
Before the interview, make sure you research Listers Group and their Toyota Dealership. Familiarise yourself with their services, values, and any recent news. This will show your genuine interest in the company and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since the role is all about delivering excellent customer service, prepare examples from your past experiences where you went above and beyond for a customer. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your passion for customer satisfaction.
✨Organisational Skills Matter
As a Service Advisor, you'll need to manage vehicle bookings and liaise with workshop teams. Be ready to discuss how you stay organised in a busy environment. You could mention tools or techniques you use to prioritise tasks and ensure smooth operations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the role. You might want to inquire about the team dynamics, training opportunities, or how success is measured in the position. It’s a great way to demonstrate your interest and gather valuable information.