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- Tasks: Deliver top-notch customer service and manage vehicle bookings in a fast-paced setting.
- Company: Join Listers Group at their Volkswagen Dealership in Nuneaton.
- Benefits: Enjoy 25 days holiday, pension, discounts, and wellness programs.
- Other info: Exciting opportunity with an OTE salary of £39,600.
- Why this job: Be part of a dynamic team and help customers while hitting sales targets.
- Qualifications: Strong customer service skills and a knack for upselling.
The predicted salary is between 39600 - 39600 £ per year.
Listers Group is seeking a Service Advisor for their Volkswagen Dealership in Nuneaton. The role involves delivering high-quality customer service in a fast-paced environment and managing vehicle bookings. Candidates should have strong customer service skills and the ability to meet sales targets.
The position offers 25 days of holiday, a pension, and various employee benefits including discounts and wellness programs. The OTE salary is £39,600.
Automotive Service Advisor — Customer-Driven & Upsell Ready employer: Listers Group
Contact Detail:
Listers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor — Customer-Driven & Upsell Ready
✨Tip Number 1
Get to know the company! Research Listers Group and their values, especially around customer service. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with the role of a Service Advisor. Highlight your customer service experience and any upselling successes you've had in the past to impress them.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at the Volkswagen Dealership.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive job listings that you won’t find anywhere else, so keep an eye out for those!
We think you need these skills to ace Automotive Service Advisor — Customer-Driven & Upsell Ready
Some tips for your application 🫡
Show Off Your Customer Service Skills: We want to see how you shine in customer service! Make sure to highlight any relevant experience where you've gone above and beyond for customers. This is your chance to show us that you're not just about meeting targets, but also about creating great experiences.
Tailor Your Application: Don’t just send a generic application our way. Take a moment to tailor your CV and cover letter to the role of Service Advisor. Mention specific skills or experiences that relate directly to the job description, like managing bookings or upselling services.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to fill out all the necessary details in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Listers Group
✨Know Your Stuff
Before the interview, brush up on your knowledge of Volkswagen vehicles and the services they offer. Familiarise yourself with common customer queries and how to address them effectively. This will show that you're not just a people person but also someone who understands the product.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about situations where you turned a negative experience into a positive one. This will demonstrate your ability to handle challenges and keep customers happy, which is crucial for this role.
✨Upselling Techniques
Since the job involves meeting sales targets, be ready to discuss your upselling strategies. Think of specific instances where you successfully upsold a product or service. This will highlight your sales acumen and show that you can contribute to the dealership's success.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.