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- Tasks: Assist customers with vehicle service bookings and ensure smooth communication with workshop teams.
- Company: Leading automotive retailer in Shirley with a focus on customer satisfaction.
- Benefits: Competitive salary with OTE of £38,000, pension, and wellness programs.
- Why this job: Join a dynamic team and enhance your customer service skills in the automotive industry.
- Qualifications: Prior customer service experience and excellent communication skills.
- Other info: Fast-paced environment with opportunities for career growth.
The predicted salary is between 26600 - 35000 £ per year.
A leading automotive retailer in Shirley is seeking a dedicated customer service representative to ensure high customer satisfaction in a busy environment. The role involves booking vehicles for service, liaising with customers, and maintaining workflow with workshop teams.
Candidates should have prior customer service experience and strong communication skills. This position offers a competitive salary with an OTE of £38,000 and various company benefits such as a pension and wellness programs.
Automotive Service Advisor & Upsell Specialist in Shirley employer: Listers Group Ltd
Contact Detail:
Listers Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor & Upsell Specialist in Shirley
✨Tip Number 1
Make sure you know the ins and outs of the automotive industry. Brush up on your knowledge about vehicles and services so you can impress during interviews. We want to see you shine as a knowledgeable candidate!
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable discussing customer service scenarios. This will help you articulate your experience and show how you can keep customers happy.
✨Tip Number 3
Network like a pro! Connect with people in the automotive field on LinkedIn or attend local events. You never know who might have a lead on a job or can give you insider tips on landing that perfect role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly!
We think you need these skills to ace Automotive Service Advisor & Upsell Specialist in Shirley
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've handled busy environments and kept customers happy, so share specific examples that showcase your communication skills.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Automotive Service Advisor role. Mention how your skills align with the job description and why you’re excited about working with us at StudySmarter.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Listers Group Ltd
✨Know Your Stuff
Familiarise yourself with the automotive industry and the specific services offered by the retailer. Brush up on common vehicle issues and solutions, as well as any upselling techniques that could enhance customer satisfaction.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you excelled in customer service. Think about times when you turned a negative experience into a positive one, as this will demonstrate your ability to handle challenging situations effectively.
✨Practice Communication
Since strong communication skills are key for this role, practice articulating your thoughts clearly and confidently. You might even want to role-play with a friend, simulating customer interactions to refine your approach.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.