At a Glance
- Tasks: Manage warranty claims and ensure compliance with manufacturer policies.
- Company: Join the dynamic team at Audi Worcester, part of a leading automotive group.
- Benefits: Enjoy 25 days holiday, wellness programmes, and staff discounts.
- Other info: Training provided, plus exciting company events and loyalty incentives.
- Why this job: Be a key player in a fast-paced environment with growth opportunities.
- Qualifications: No prior experience needed; just bring your enthusiasm and Microsoft skills.
The predicted salary is between 32000 - 34000 £ per year.
We are seeking a dedicated and detail-oriented Administrator to join our regional team at Audi Worcester, supporting our Audi, Volkswagen, Skoda & Seat / CUPRA division. The successful candidate will play a vital role in managing the submission and oversight of all warranty claims, ensuring accuracy and compliance throughout the process.
Hours: 40 hours per week, typically Monday to Friday, 8am to 4.30pm. Basic salary is £32,000 plus a turnover based monthly incentive giving an OTE of £33,000.
You’ll oversee the accurate and timely completion of warranty-related administration, ensuring all processes comply with manufacturer and group policies.
Responsibilities- Process warranty and retail invoices efficiently and accurately.
- Collaborate closely with the Service team and manage work‑in‑progress updates.
- Liaise with manufacturers to resolve submission issues and implement necessary corrections.
- Follow established procedures to ensure successful warranty claim submissions.
- Reconcile paid claims and maintain precise, up-to-date warranty records.
- Stay informed on the latest warranty bulletins and communicate updates to Technicians and relevant colleagues.
- Ensure all job cards comply with warranty standards and bulletins, maintaining high standards of accuracy and compliance.
- Maintain adherence to company policies and procedures related to warranty management.
- Previous exposure to a Warranty Administrator role is ideal but not essential as training will be given.
- A well‑presented individual with the desire, character and attitude to succeed.
- Solid experience of Excel, Word and other Microsoft applications.
- 25 days holiday plus bank holidays.
- Company Pension.
- Wellness Programme.
- Sick Pay.
- Group life insurance.
- Staff discount on car servicing.
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays.
- Long service and loyalty incentives.
- Staff referral scheme.
- In-house, manufacturer & professional qualifications.
- Company Events.
Warranty Executive in Worcester employer: Listers Group Limited
At Audi Worcester, we pride ourselves on being an exceptional employer, offering a supportive work environment where our Warranty Executives can thrive. With a focus on employee growth through in-house training and professional qualifications, we ensure that our team members are well-equipped to succeed. Our comprehensive benefits package, including generous holiday allowance, wellness programmes, and staff discounts, combined with a collaborative culture, makes Audi Worcester a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Warranty Executive in Worcester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Audi Worcester on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on warranty processes and common issues. We want to show that we’re not just detail-oriented but also knowledgeable about the industry. Practice answering questions about how we’d handle specific warranty scenarios.
✨Tip Number 3
Dress to impress! First impressions matter, so let’s make sure we look sharp for the interview. A smart outfit shows we’re serious about the role and ready to represent Audi Worcester.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a simple gesture that keeps us on their radar and shows our enthusiasm for the position. Plus, it’s a great way to reiterate why we’re the perfect fit for the Warranty Executive role!
We think you need these skills to ace Warranty Executive in Worcester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially if you've worked in warranty administration before. We want to see how your skills align with the role, so don’t be shy about showcasing your attention to detail and organisational abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Warranty Executive role and how you can contribute to our team at Audi Worcester. Keep it concise but engaging – we love a bit of personality!
Showcase Your Tech Skills:Since you'll be using Excel, Word, and other Microsoft applications, make sure to mention any relevant experience you have with these tools. We appreciate candidates who are tech-savvy and can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Listers Group Limited
✨Know Your Warranty Stuff
Make sure you brush up on warranty processes and terminology before the interview. Familiarise yourself with common issues that arise in warranty claims and how to resolve them. This will show your potential employer that you're proactive and knowledgeable about the role.
✨Show Off Your Admin Skills
Since this role involves a lot of administration, be ready to discuss your experience with tools like Excel and Word. Prepare examples of how you've used these applications to manage data or streamline processes in previous roles. Highlighting your attention to detail will definitely impress them!
✨Team Player Vibes
Collaboration is key in this position, so think of examples where you've worked closely with others, especially in a service or administrative capacity. Be prepared to talk about how you handle communication with different teams and resolve conflicts, as this will demonstrate your ability to fit into their team.
✨Stay Updated
Research the latest trends and updates in the automotive warranty sector. Being able to discuss recent changes or bulletins shows that you're genuinely interested in the field and willing to keep learning. This can set you apart from other candidates who may not have done their homework.
