Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage workshop workflow and lead a team of Technicians for maximum productivity.
- Company: Join Listers Group, a leading family-owned motor retailer in the UK.
- Benefits: Enjoy 25 days holiday, wellness programmes, and staff discounts.
- Why this job: Be part of a dynamic team and drive your career in the automotive industry.
- Qualifications: Experience in a dealership as a Workshop Controller or Foreman is preferred.
- Other info: Great opportunities for career progression and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Overview
An excellent opportunity has arisen for a Workshop Controller to join our VW Dealership in Coventry. Hours of work are 08:00 – 18:00, Monday to Fridays and Saturdays on a rota basis. Excellent Basic Salary with OTE of up to £44,000 plus car & benefits.
The Workshop Manager is responsible for ensuring maximum productivity in the workshop, liaising between Service Advisor’s and Technicians, ensuring that all required work is actioned effectively and efficiently.
Responsibilities
- Managing the workflow of all jobs to brand standard.
- Manage a team of Technicians ensuring workflow through the workshop is done in an efficient and effective manner.
- Provide focused management to the service department team, to ensure an excellent customer experience.
- Ensure processes are always adhered to.
- Conduct regular process reviews with your Aftersales Manager to identify operational issues / discrepancies and ensure appropriate follow up actions are taken to rectify.
- Manage the performance of the workshop to ensure that KPI targets are achieved.
- Manage and plan workshop / support resources to ensure that work requirements are fulfilled.
- Support the department team as required and ensure that all work is completed on time.
- Support the service department with specifications and coding of non-standard, complex jobs and ensure all such work is approved with customers prior to any work being started.
- Manage the handover of complex or potentially contentious jobs (invoices, claims) to ensure full buy-in and agreement from the customer (Retail or Internal).
What we’re looking for
- This role would ideally suit someone who has previously worked within a dealership as either a Trainee Workshop Controller, Experienced Workshop Foreman or Experienced Workshop Controller and are looking to Listers for more opportunities to progress.
- Unlimited confidence, resilience, drive, energy and talent.
- A well-presented individual with a desire, character and attitude to succeed.
What we offer
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Company Events
Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.
#J-18808-Ljbffr
VW Workshop Controller employer: Listers Group Limited
Contact Detail:
Listers Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VW Workshop Controller
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, especially those who work at dealerships. A friendly chat can lead to insider info about job openings that might not be advertised yet.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand what makes Listers tick and how you can contribute to their success as a Workshop Controller.
✨Tip Number 3
Practice your responses to common interview questions. We want to hear about your experience managing teams and ensuring customer satisfaction, so be ready to share specific examples from your past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Listers family.
We think you need these skills to ace VW Workshop Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workshop Controller role. Highlight your experience in managing workflows and teams, as well as any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at our VW Dealership. Share specific examples of your past experiences that demonstrate your ability to manage a workshop effectively.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Whether it's hitting KPI targets or improving customer satisfaction, we love to see how you've made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and ensures your application goes directly to us. We can’t wait to hear from you!
How to prepare for a job interview at Listers Group Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of VW vehicles and the specific responsibilities of a Workshop Controller. Familiarise yourself with the latest models, common issues, and how to manage workflow effectively. This will show that you're not just interested in the role but also passionate about the brand.
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll be managing a team of Technicians. Prepare examples from your past experiences where you've successfully led a team or improved productivity. Highlight your ability to motivate others and ensure a smooth workflow in the workshop.
✨Customer Experience is Key
The job emphasises providing an excellent customer experience. Think of instances where you've gone above and beyond for customers in previous roles. Be ready to discuss how you would handle complex jobs and ensure customer satisfaction, especially when it comes to contentious issues.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask during the interview. This could be about the dealership's approach to training and development, or how they measure success in the workshop. It shows you're engaged and serious about the position, plus it gives you valuable insights into the company culture.
