At a Glance
- Tasks: Be the friendly face of our dealership, welcoming customers and supporting events.
- Company: Join Listers Group, a leading family-owned motor retailer in the UK.
- Benefits: Enjoy 25 days holiday, wellness programmes, staff discounts, and career development.
- Other info: Dynamic work environment with opportunities for growth and professional qualifications.
- Why this job: Make a great first impression and connect with people every day.
- Qualifications: Customer service experience and a passion for creating positive experiences.
We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Receptionist for our Volkswagen Dealership in Stratford-upon-Avon. The hours of work are 8am to 4pm on Saturdays and 10am to 4pm Sundays.
Role and Responsibilities
- Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
- Receive inbound telephone calls and directing onto the appropriate department
- Supporting the departments with customer events and promotions
- Some ad hoc/administrative duties
About you
- You will take pride in working in a customer-facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
- Be confident to meet new people on a daily basis and build a quick rapport to drive a great first impression.
- A confident and customer-orientated approach to their role.
- A strong desire to provide the best customer service possible for the first impression of our dealership.
What we offer
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Free Parking / On-site Parking
- Company Events
Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business; whatever your aspirations might be, Listers has a career for you.
Weekend Receptionist in Stratford-upon-Avon employer: Listers Group Limited
Listers Group Limited is an exceptional employer, offering a dynamic work environment at our state-of-the-art Mercedes-Benz dealership in Grimsby. With competitive salaries, comprehensive benefits, and a strong focus on career development, we empower our Vehicle Technicians to advance their skills through ongoing training and the opportunity to become a qualified or master technician. Join us to be part of a supportive team that values your growth and success.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Receptionist in Stratford-upon-Avon
✨Tip Number 1
Make sure you research the company before your interview. Knowing about Listers and their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your greeting skills! As a Weekend Receptionist, you'll be the first face customers see. Role-play with a friend to nail that warm, welcoming vibe that makes a great first impression.
✨Tip Number 3
Be ready to share examples of your customer service experience. Think of specific situations where you went above and beyond to help someone – this will show you're the right fit for creating an excellent customer journey.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you're keen on joining the Listers team.
We think you need these skills to ace Weekend Receptionist in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, as a Weekend Receptionist, you'll be the first point of contact for our customers, so showing your approachable side is key.
Tailor Your Application:Make sure to tailor your application specifically for this role. Highlight any previous customer service experience and how it relates to being a Receptionist at our Volkswagen Dealership. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your experience stand out. Remember, we’re looking for someone who can communicate effectively with our customers!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Listers!
How to prepare for a job interview at Listers Group Limited
✨Dress to Impress
As a Weekend Receptionist, you'll be the first face customers see, so make sure you dress smartly and presentably. Choose professional attire that reflects the polished image of the Volkswagen Dealership.
✨Know Your Stuff
Familiarise yourself with the dealership's services, promotions, and the Volkswagen brand. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Practice Your People Skills
Since you'll be meeting and greeting visitors, practice your communication skills. Role-play with a friend or family member to get comfortable with introducing yourself and engaging with customers.
✨Show Enthusiasm
Demonstrate your passion for customer service during the interview. Share examples from past experiences where you went above and beyond to create a great first impression, as this aligns perfectly with what the dealership is looking for.
