Trainee IT Support Technician - 1st-Line Helpdesk, Training in Stratford-upon-Avon
Trainee IT Support Technician - 1st-Line Helpdesk, Training

Trainee IT Support Technician - 1st-Line Helpdesk, Training in Stratford-upon-Avon

Stratford-upon-Avon Trainee 800 - 1400 £ / month (est.) No home office possible
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At a Glance

  • Tasks: Troubleshoot IT issues and set up user accounts in a dynamic environment.
  • Company: Join a leading motor retailer group with a reputation for excellence.
  • Benefits: Enjoy 25 days holiday, wellness programs, and support for professional qualifications.
  • Why this job: Kickstart your IT career while working with prestigious car brands.
  • Qualifications: Good knowledge of Windows 11 and MS Office 365 is essential.
  • Other info: Be part of a supportive team with great growth opportunities.

The predicted salary is between 800 - 1400 £ per month.

A prominent motor retailer group is looking for a Trainee IT Support Technician to join their busy IT Department in Stratford-upon-Avon. This role includes troubleshooting IT issues, setting up user accounts, and maintaining the internal directory. Ideal candidates should have good knowledge of Windows 11, MS Office 365, and a strong analytical approach.

The company offers:

  • 25 days holiday
  • Wellness programs
  • Support for professional qualifications

Join a team recognized for representing prestigious car brands.

Trainee IT Support Technician - 1st-Line Helpdesk, Training in Stratford-upon-Avon employer: Listers Group Limited

Join a leading motor retailer group in Stratford-upon-Avon, where you will be part of a dynamic IT Department dedicated to supporting prestigious car brands. With a strong emphasis on employee well-being, the company offers 25 days of holiday, wellness programmes, and opportunities for professional development, making it an excellent place for those looking to grow their careers in IT support.
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Contact Detail:

Listers Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Trainee IT Support Technician - 1st-Line Helpdesk, Training in Stratford-upon-Avon

✨Tip Number 1

Network like a pro! Reach out to current employees on LinkedIn or attend industry events. A friendly chat can give us insights into the company culture and might just land you an interview.

✨Tip Number 2

Show off your skills! If you’ve got experience with Windows 11 or MS Office 365, don’t be shy about it. Bring examples of how you've solved IT issues in the past to the interview.

✨Tip Number 3

Prepare for common questions! Think about how you’d troubleshoot specific IT problems or set up user accounts. Practising your answers will help us feel more confident during the interview.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Trainee IT Support Technician - 1st-Line Helpdesk, Training in Stratford-upon-Avon

Troubleshooting IT Issues
User Account Setup
Windows 11
MS Office 365
Analytical Skills
Attention to Detail
Communication Skills
Teamwork
Customer Service Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Windows 11 and MS Office 365. We want to see how your skills match the role, so don’t be shy about showcasing your analytical approach!

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the Trainee IT Support Technician role and how you can contribute to our busy IT Department. Keep it friendly and professional!

Show Off Your Troubleshooting Skills: In your application, mention any past experiences where you’ve successfully resolved IT issues. We love seeing candidates who can think on their feet and tackle problems head-on!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Listers Group Limited

✨Know Your Tech Basics

Make sure you brush up on your knowledge of Windows 11 and MS Office 365. Be ready to discuss how you've used these tools in the past, as well as any troubleshooting experiences you've had. This will show that you're not just familiar with the software but can also handle common issues.

✨Show Off Your Analytical Skills

Since the role requires a strong analytical approach, prepare examples of how you've solved problems in the past. Think about specific situations where you identified an issue, analysed it, and came up with a solution. This will demonstrate your critical thinking abilities.

✨Ask Insightful Questions

Prepare some thoughtful questions about the IT department and the types of challenges they face. This shows your genuine interest in the role and helps you understand if it's the right fit for you. Questions about their support for professional qualifications could also highlight your eagerness to grow.

✨Be Personable and Professional

While technical skills are important, don't forget to showcase your interpersonal skills. As a 1st-line helpdesk technician, you'll be interacting with users regularly. Practice being friendly and approachable, as this will help you connect with the interviewers and demonstrate that you can provide excellent customer service.

Trainee IT Support Technician - 1st-Line Helpdesk, Training in Stratford-upon-Avon
Listers Group Limited
Location: Stratford-upon-Avon

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