At a Glance
- Tasks: Welcome visitors and create a fantastic first impression at our Land Rover Dealership.
- Company: Join Listers, a leading family-owned motor retailer in the UK.
- Benefits: Enjoy 25 days holiday, wellness programmes, staff discounts, and career development.
- Other info: Dynamic work environment with opportunities for growth and professional qualifications.
- Why this job: Be the face of our dealership and make every customer feel valued.
- Qualifications: Customer service experience and a friendly, confident attitude.
The predicted salary is between 24000 - 30000 £ per year.
We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Showroom Host for our Land Rover Dealership in Droitwich. The hours of work are Monday to Friday, 9am to 6pm. This isn’t your typical Receptionist role; at the forefront of our dealerships the Showroom Hosts play an integral part in running a smooth and organised front of house. Within this position you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self‑motivated to create a brilliant first impression of our business.
Role and Responsibilities
- Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
- Receive inbound telephone calls and directing onto the appropriate department
- Supporting the departments with customer events and promotions
- Some ad hoc/administrative duties
About you
- You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
- Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
- A confident and customer‑orientated approach to their role
- A strong desire to provide the best customer service possible for the first impression of our dealership
What we offer
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Free Parking / On‑site Parking
- Company Events
Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family‑owned motor retailer groups in the UK. There’s a reason why this is the case; actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.
Showroom Host employer: Listers Group Limited
Listers Group is an exceptional employer, offering a vibrant work culture where employees are valued and supported in their career aspirations. As a Showroom Host at our Land Rover Dealership in Droitwich, you will enjoy a range of benefits including 25 days holiday, a wellness programme, and opportunities for professional development, all while being part of a family-owned business that prioritises customer service and employee satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Host
✨Tip Number 1
Make sure to research the company before your interview. Knowing about Listers and their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your greeting and introduction skills. As a Showroom Host, you'll be the first face customers see, so nail that first impression by being warm, welcoming, and confident.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and eager to learn more about the role and how you can contribute to the team at Listers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and puts you one step closer to joining our fantastic team.
We think you need these skills to ace Showroom Host
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and approach to customer service.
Tailor Your Application:Make sure to customise your application for the Showroom Host role. Highlight your experience in customer-facing positions and how you’ve created great first impressions in the past. We love seeing relevant examples!
Keep It Polished:Since this role is all about making a fantastic first impression, ensure your application is well-presented and free from typos. A clean, professional look will reflect your attention to detail, which is key for us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Listers Group Limited
✨Dress to Impress
As a Showroom Host, your appearance matters! Make sure you dress smartly and presentably. A polished look not only boosts your confidence but also sets the right tone for that all-important first impression.
✨Know the Brand
Familiarise yourself with Land Rover and its values. Understanding the brand will help you connect better with customers and show that you're genuinely interested in the role. Research recent models, promotions, and the dealership's history to impress during your chat.
✨Practice Your Greeting
Since you'll be the first point of contact, practice a warm and welcoming greeting. Role-play with a friend or family member to ensure you come across as approachable and confident. Remember, a friendly smile goes a long way!
✨Prepare for Common Questions
Think about questions you might be asked, like how you handle difficult customers or what excellent customer service means to you. Prepare specific examples from your past experiences to demonstrate your skills and approach to customer care.
