Service Advisor | Customer Care & Upsell Auto Services
Service Advisor | Customer Care & Upsell Auto Services

Service Advisor | Customer Care & Upsell Auto Services

Full-Time 28000 - 35000 £ / year (est.) No home office possible
Listers Group Limited

At a Glance

  • Tasks: Ensure customer satisfaction, book vehicle maintenance, and liaise with departments.
  • Company: Join Listers Group Limited at their Land Rover Dealership in Solihull.
  • Benefits: Competitive salary with OTE of £40,000, holidays, pension, and service discounts.
  • Other info: Fast-paced role with opportunities for growth and development.
  • Why this job: Be the face of customer care in a dynamic automotive environment.
  • Qualifications: Strong customer service skills and ideally experience in automotive services.

The predicted salary is between 28000 - 35000 £ per year.

Listers Group Limited is recruiting for a Service Advisor at their Land Rover Dealership in Solihull. The role entails ensuring high customer satisfaction in a busy environment, booking vehicles for maintenance, and liaising with various departments.

Candidates should have:

  • A strong customer service background
  • Good organization skills
  • Ideally experience in automotive services

The position offers a competitive salary with an OTE of £40,000, along with benefits such as holidays, pension, and discounts on services.

Service Advisor | Customer Care & Upsell Auto Services employer: Listers Group Limited

Listers Group Limited is an exceptional employer, offering a dynamic work environment at their Land Rover Dealership in Solihull. With a strong focus on employee development and customer satisfaction, the company provides competitive salaries, generous benefits including holidays and pension plans, and unique discounts on services, making it an ideal place for those seeking a rewarding career in the automotive industry.
Listers Group Limited

Contact Detail:

Listers Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor | Customer Care & Upsell Auto Services

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the automotive industry. A personal recommendation can go a long way in landing that Service Advisor role.

✨Tip Number 2

Prepare for the interview by researching Listers Group Limited and their customer service approach. Knowing their values and how they operate will help you stand out as a candidate who truly gets what they're about.

✨Tip Number 3

Practice your customer service scenarios! Think of common situations you might face as a Service Advisor and how you'd handle them. This will show your potential employer that you're ready to tackle the busy environment head-on.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Service Advisor | Customer Care & Upsell Auto Services

Customer Service Skills
Organisational Skills
Communication Skills
Automotive Knowledge
Problem-Solving Skills
Time Management
Interpersonal Skills
Attention to Detail

Some tips for your application 🫡

Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to ensure customer satisfaction, especially in busy environments like a dealership.

Be Organised: Since the role involves booking vehicles for maintenance and liaising with different departments, demonstrate your organisational skills. Share examples of how you’ve managed multiple tasks efficiently in your previous roles.

Know Your Stuff About Automotive Services: If you have any experience in automotive services, don’t hold back! We’re looking for candidates who understand the industry, so mention any relevant knowledge or experience that sets you apart.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!

How to prepare for a job interview at Listers Group Limited

✨Know Your Stuff

Make sure you brush up on your knowledge of automotive services and the specific offerings at Listers Group Limited. Familiarise yourself with common maintenance tasks and customer queries, so you can confidently discuss how you would handle them during the interview.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to ensure high customer satisfaction in a busy environment.

✨Organisational Skills Matter

Since the role involves booking vehicles for maintenance and liaising with various departments, be ready to discuss how you stay organised. You might want to share specific tools or methods you use to manage your time and tasks effectively.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the training process, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

Service Advisor | Customer Care & Upsell Auto Services
Listers Group Limited

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