At a Glance
- Tasks: Ensure smooth workflow and upsell services in a busy automotive environment.
- Company: Join Listers Group Limited, a leading dealership with a focus on customer service.
- Benefits: Earn up to £37k OTE, enjoy 25 days holiday, and benefit from a company pension.
- Other info: Exciting opportunities for growth in the automotive industry.
- Why this job: Be part of a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Passion for customer service and strong organisational skills required.
The predicted salary is between 28000 - 37000 £ per year.
Listers Group Limited is seeking a dedicated Service Advisor to join our Honda & Omoda|Jaecoo dealership in Solihull. The role involves ensuring departmental workflow, achieving targets, and upselling services in a busy environment.
The ideal candidate will have a strong passion for customer service and good organizational skills.
The position offers a basic salary of up to £28,000, with the potential OTE of £37,000 plus benefits, including 25 days of holiday and a company pension.
Service Advisor - Automotive, Up to £37k OTE employer: Listers Group Limited
Listers Group Limited is an excellent employer, offering a vibrant work culture that prioritises customer service and teamwork at our Honda & Omoda|Jaecoo dealership in Solihull. With competitive salaries, generous holiday allowances, and a commitment to employee growth, we provide a supportive environment where your contributions are valued and rewarded, making it a fulfilling place to advance your career in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor - Automotive, Up to £37k OTE
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the automotive industry. A personal recommendation can make all the difference when you're aiming for that Service Advisor role.
✨Tip Number 2
Prepare for the interview by researching Listers Group Limited and their values. Show us that you’re not just another candidate; demonstrate your passion for customer service and how you can contribute to the team at the Honda & Omoda|Jaecoo dealership.
✨Tip Number 3
Practice your upselling techniques! Think of ways you could suggest additional services to customers. We want to see that you can think on your feet and help boost those targets while keeping customers happy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and ready to take on the challenges of a busy dealership environment.
We think you need these skills to ace Service Advisor - Automotive, Up to £37k OTE
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for customer service shine through. We want to see how you’ve gone above and beyond for customers in the past, so share those stories that highlight your dedication!
Tailor Your Application:Make sure to customise your CV and cover letter for the Service Advisor role. We’re looking for specific skills and experiences that match the job description, so don’t be shy about showcasing your relevant experience.
Be Organised and Clear:In a busy environment like ours, organisation is key! Keep your application neat and structured. Use bullet points where necessary and make it easy for us to see your qualifications at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Listers Group Limited
✨Know Your Stuff
Before the interview, make sure you research Listers Group Limited and their Honda & Omoda|Jaecoo dealership. Understand their services, values, and what sets them apart in the automotive industry. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Service Advisor, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to handle difficult situations and how you ensured customer satisfaction. This will demonstrate that you have the passion for customer service they’re looking for.
✨Be Organised and Efficient
In a busy environment, being organised is crucial. During the interview, discuss your strategies for managing multiple tasks and prioritising effectively. You might want to mention any tools or methods you use to stay on top of your workload, as this will show that you can thrive in a fast-paced setting.
✨Prepare for Upselling Scenarios
Since upselling is part of the role, think about how you would approach this in a way that benefits both the customer and the dealership. Prepare a few scenarios where you successfully upsold a product or service in the past. This will illustrate your sales skills and your understanding of how to enhance customer experience while achieving targets.
