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- Tasks: Deliver exceptional customer service and manage vehicle bookings at our Toyota dealership.
- Company: Join Listers Group Limited, a leading automotive dealership with a focus on customer care.
- Benefits: Earn an OTE of £38,000, enjoy 25 days holiday, and benefit from a company pension.
- Other info: Great opportunity for career growth in the automotive industry.
- Why this job: Be part of a dynamic team and make a real difference in customer experiences.
- Qualifications: Previous service experience and strong interpersonal skills are essential.
The predicted salary is between 26600 - 40000 £ per year.
Listers Group Limited is hiring a Senior Service Advisor for their Toyota dealership in Stratford-upon-Avon. The role involves delivering top-notch customer service, supporting the Service Manager, and efficiently managing vehicle bookings.
Ideal candidates will have a strong passion for customer care, previous experience in service roles, and engaging interpersonal skills.
The position offers an OTE of £38,000 along with various benefits including 25 days holiday and a company pension.
Senior Service Advisor & Team Lead — Automotive employer: Listers Group Limited
Contact Detail:
Listers Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Advisor & Team Lead — Automotive
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about openings at Listers Group. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples from your past roles where you went above and beyond for a customer. We want to see that passion for customer care shine through!
✨Tip Number 3
Show off your leadership potential! As a Senior Service Advisor & Team Lead, you'll need to demonstrate how you've successfully managed teams or projects before. Share those stories during your interview to stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Senior Service Advisor & Team Lead — Automotive
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your passion for customer service. We want to see how you’ve gone above and beyond in previous roles to ensure customer satisfaction.
Tailor Your Experience: Don’t just list your previous jobs; connect your experience to the role of Senior Service Advisor. We’re looking for specific examples that demonstrate your skills in managing bookings and supporting a team.
Engage with Your Interpersonal Skills: Use your application to showcase your engaging interpersonal skills. We love candidates who can communicate effectively and build rapport with customers and colleagues alike.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Listers Group Limited.
How to prepare for a job interview at Listers Group Limited
✨Know Your Stuff
Before the interview, make sure you’re familiar with Listers Group Limited and their values. Brush up on your knowledge of Toyota vehicles and the services they offer. This will show your genuine interest in the role and help you answer questions confidently.
✨Showcase Your Customer Service Skills
As a Senior Service Advisor, customer care is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your interpersonal skills.
✨Be Ready to Discuss Team Leadership
Since this role involves being a Team Lead, think about your leadership style and how you motivate others. Be prepared to discuss how you would support the Service Manager and manage your team effectively, especially during busy periods.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, the challenges the dealership faces, or how success is measured in this role. This shows your enthusiasm and helps you gauge if it’s the right fit for you.