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For Companies At a Glance
- Tasks: Be the friendly face of our Mercedes-Benz dealership, handling calls and supporting customer events.
- Company: Join Listers Group, a leading family-owned motor retailer with a strong reputation since 1979.
- Benefits: Enjoy 25 days holiday, wellness programmes, staff discounts, and opportunities for professional qualifications.
- Why this job: Make a great first impression while working in a supportive, customer-focused environment with career growth.
- Qualifications: Must be confident, customer-oriented, and have a passion for providing excellent service.
- Other info: Flexible shift patterns available to fit your schedule.
We are currently recruiting for two polished, articulate and well-presented individuals to take on the role of Receptionist for our Mercedes-Benz Dealership in Lincoln.
There are two different shift patterns available which are listed below:
Role 1
Monday 8am-6pm, Tuesday 10am-3pm, Thursday 10am-3pm, Friday 8am-6pm – total of 29 hrs per week.
Role 2
Monday 10am-3pm, Wednesday 10am-3pm, Thursday 8am-6pm, Friday 10am-3pm – total of 25 hrs per week.
Within this position you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self-motivated to create a brilliant first impression of our business.
Role and Responsibilities
- Receive inbound telephone calls and directing onto the appropriate department
- Supporting the departments with customer events and promotions
- Some ad hoc/administrative duties
About you
- You will take pride of working in a customer centric role, ideally with a proven record of providing an excellent customer journey in previous roles.
- Be confident to speak to new people on a daily basis and building a quick rapport to drive a great first impression.
- A confident and customer-orientated approach to their role
- A strong desire to provide the best customer service possible for the first impression of our dealership
What we offer
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Company Events
Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.
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Receptionist employer: Listers Group Limited
Contact Detail:
Listers Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the Mercedes-Benz brand and its values. Understanding the company culture will help you align your responses during any interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Role-play scenarios where you handle phone calls or greet customers to build confidence and ensure you can create that brilliant first impression.
✨Tip Number 3
Network with current or former employees of Listers Group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be prepared to discuss your previous customer service experiences in detail. Think of specific examples where you went above and beyond for a customer, as this will showcase your commitment to providing excellent service.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous receptionist roles. Emphasise your ability to create a positive first impression and your communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've provided excellent customer service in the past and why you want to work for Listers Group.
Highlight Key Skills: In your application, focus on key skills such as being approachable, self-motivated, and confident in speaking with customers. These traits are essential for making a great first impression at the dealership.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Listers Group Limited
✨Dress to Impress
As a receptionist, your appearance is crucial. Make sure to wear professional attire that reflects the polished image of the Mercedes-Benz brand. A well-presented look will help you make a great first impression.
✨Practice Your Communication Skills
Since you'll be the first point of contact for customers, practice clear and confident communication. Role-play common scenarios with a friend to enhance your ability to build rapport quickly and effectively.
✨Know the Company
Familiarise yourself with Listers Group and its values. Understanding the company’s history and what they stand for will allow you to align your answers with their expectations during the interview.
✨Prepare for Customer Service Questions
Expect questions about your previous customer service experiences. Be ready to share specific examples of how you've handled challenging situations and provided excellent service, as this role heavily relies on those skills.