Aftersales Contact & Retention Specialist in Lincoln

Aftersales Contact & Retention Specialist in Lincoln

Lincoln Full-Time 25000 - 30000 £ / year (est.) No working from home possible
Listers Group Limited

At a Glance

  • Tasks: Handle aftersales calls, book services, and upsell products to customers.
  • Company: Join Listers Group Limited, a leading name in the automotive industry.
  • Benefits: Enjoy 33 days holiday, pension, sick pay, and exclusive staff discounts.
  • Other info: Flexible 37.5-hour week with a 3-week rota and potential Saturday overtime.
  • Why this job: Be part of a dynamic team and make a difference in customer satisfaction.
  • Qualifications: Customer-focused, target-driven, with strong communication skills.

The predicted salary is between 25000 - 30000 £ per year.

Listers Group Limited is seeking a Customer Contact Specialist for their Mercedes division at the Customer Contact Centre in Lincoln. The role involves handling aftersales calls, booking services, and upselling products.

Candidates must be customer-focused and target-driven, with effective communication skills.

Enjoy benefits like 33 days holiday, pension, sick pay, and various staff discounts. The role works 37.5 hours a week with a 3-week rota and may require Saturday overtime.

Aftersales Contact & Retention Specialist in Lincoln employer: Listers Group Limited

Listers Group Limited is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. With generous benefits including 33 days of holiday, a pension scheme, and various staff discounts, employees are encouraged to thrive both personally and professionally in the vibrant setting of Lincoln. The role of Aftersales Contact & Retention Specialist not only provides meaningful customer interactions but also opportunities for growth within a dynamic team dedicated to excellence.

Listers Group Limited

Contact Details:

Listers Group Limited Recruitment Team

We think you need these skills to ace Aftersales Contact & Retention Specialist in Lincoln

Customer Focus
Target-Driven
Effective Communication Skills
Call Handling
Service Booking
Upselling
Time Management