Junior IT Support Technician - Training & Career Growth

Junior IT Support Technician - Training & Career Growth

Full-Time 22000 - 28000 € / year (est.) No home office possible
Listers Group Limited

At a Glance

  • Tasks: Set up user logins, troubleshoot IT issues, and manage support tickets.
  • Company: Join Listers Group Limited, a supportive team in Stratford-upon-Avon.
  • Benefits: Enjoy 25 days holiday, a pension scheme, and wellness programs.
  • Other info: Perfect for tech enthusiasts looking to kickstart their IT career.
  • Why this job: Gain hands-on experience with full training and career growth opportunities.
  • Qualifications: Good knowledge of Windows 11 and Microsoft Office 365.

The predicted salary is between 22000 - 28000 € per year.

Listers Group Limited is seeking a Trainee IT Support Technician to join their IT Department in Stratford-upon-Avon. The role involves setting up user logins, troubleshooting 1st line IT issues, and managing IT support tickets.

Ideal candidates will have good knowledge of Windows 11 and Microsoft Office 365.

Benefits include:

  • 25 days holiday
  • a company pension
  • wellness programs

Full training will be provided to ensure success.

Junior IT Support Technician - Training & Career Growth employer: Listers Group Limited

Listers Group Limited is an excellent employer, offering a supportive work culture that prioritises employee growth and development. With comprehensive training for the Junior IT Support Technician role, alongside generous benefits such as 25 days holiday and wellness programmes, employees can thrive in a dynamic environment located in the picturesque Stratford-upon-Avon.

Listers Group Limited

Contact Detail:

Listers Group Limited Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Junior IT Support Technician - Training & Career Growth

Tip Number 1

Get familiar with the tools and software mentioned in the job description, like Windows 11 and Microsoft Office 365. We recommend playing around with these platforms to boost your confidence before the interview.

Tip Number 2

Practice common IT support scenarios that you might face in the role. We can help you with resources to simulate troubleshooting 1st line issues, so you’re ready to impress during the interview.

Tip Number 3

Network with current or former employees of Listers Group Limited on platforms like LinkedIn. We believe that a friendly chat can give you insider tips and make your application stand out.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that Junior IT Support Technician role.

We think you need these skills to ace Junior IT Support Technician - Training & Career Growth

User Login Setup
Troubleshooting 1st Line IT Issues
IT Support Ticket Management
Windows 11 Knowledge
Microsoft Office 365 Knowledge
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your knowledge of Windows 11 and Microsoft Office 365. We want to see how your skills match the role, so don’t be shy about showcasing relevant experience!

Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Tell us why you’re excited about the Junior IT Support Technician role and how you can contribute to our team. Keep it friendly and professional!

Show Off Your Problem-Solving Skills:Since the role involves troubleshooting 1st line IT issues, share examples of how you've tackled tech problems in the past. We love seeing your thought process and how you approach challenges!

Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!

How to prepare for a job interview at Listers Group Limited

Know Your Tech Basics

Make sure you brush up on your knowledge of Windows 11 and Microsoft Office 365. Be ready to discuss common issues users might face and how you would troubleshoot them. This shows that you're not just familiar with the software, but also proactive in solving problems.

Show Enthusiasm for Learning

Since this role offers training and career growth, express your eagerness to learn. Share examples of how you've quickly picked up new skills in the past. This will demonstrate that you're a good fit for their supportive environment.

Prepare for Common IT Scenarios

Think about typical 1st line IT issues you might encounter, like password resets or connectivity problems. Prepare a few scenarios where you successfully resolved similar issues, as this will highlight your practical experience and problem-solving skills.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of support tickets they handle, or what the training process looks like. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.