At a Glance
- Tasks: Lead and motivate a sales team to achieve targets for new and used cars.
- Company: Join Listers Group, a leading family-owned motor retailer in the UK since 1979.
- Benefits: Enjoy 25 days holiday, company car, wellness programme, and exclusive staff discounts.
- Why this job: Be part of a dynamic team, drive sales, and enhance customer experiences in a prestigious brand environment.
- Qualifications: Sales management experience preferred; passion for cars and strong leadership skills are essential.
- Other info: Full training provided; flexible working hours with Sundays on a rota basis.
The predicted salary is between 42000 - 84000 £ per year.
We are currently recruiting for a General Sales Manager to join the management team at our Toyota Dealership in Cheltenham. The hours of work are Monday to Saturday, with a day off in the week and working Sundays on a rota basis. Benefits include the use of a company car and an OTE of £70,000.
The successful individual will possess a positive, hands-on approach, with the ability to lead and motivate a developing sales team. You will be expected to achieve agreed sales targets for new and used cars, within defined operating and financial guidelines.
Role and ResponsibilitiesYou will build trust, communicate effectively and exceed our customer’s expectations; ensuring that our customers' buying experience is industry-leading. You will also be accountable for handling customer queries and complaints and ensure they are resolved effectively. Support the sales team in daily operations including but not limited to customer contact, sales funnel management, deal building and closing, and professional vehicle preparation while ensuring that stock is kept to the company’s agreed levels.
Drive the sales process and support the sales team in achieving their monthly KPIs for unit sales, profit per unit, finance penetration, and add-on products to ensure budgetary sales/profit forecasts are achieved. Accurately complete all paperwork and provide reports on all sales activities ensuring accurate sales forecasts. Ensure that the sales team accurately collects all customer contact and vehicle data to maximize the quality and content of the customer database (adhering to the Company’s FCA obligations).
About YouYou may be an existing sales manager, sales controller, or retail manager looking for a new challenge or better career and reward opportunities. You will have the drive and talent to push the department forward; working to achieve agreed KPIs and brand standards. You must be able to demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction. You need to have strong management and leadership skills, a winning mentality, and a real passion for the brand. Motor trade, automotive, or car dealership experience is preferred but not essential as full training will be provided.
What We Offer- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Free Parking / On-site Parking
- Company Events
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. Our success is a product of the fantastic people that work for us, representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk, and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive, or car dealership sector, please apply today.
General Sales Manager employer: Listers Group Limited
Contact Detail:
Listers Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Manager
✨Tip Number 1
Familiarise yourself with the Toyota brand and its values. Understanding what makes Toyota unique will help you connect with the team and demonstrate your passion for the brand during any discussions.
✨Tip Number 2
Network within the automotive industry, especially with professionals who have experience in sales management. Attend local automotive events or join online forums to build connections that could provide insights or referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully motivated teams in the past. Be ready to share specific examples of how you've achieved sales targets and improved customer satisfaction.
✨Tip Number 4
Research the current market trends in the automotive sector, particularly in Cheltenham. Being knowledgeable about local competition and customer preferences will show that you're proactive and ready to drive sales effectively.
We think you need these skills to ace General Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales management, particularly in the automotive sector. Emphasise any achievements related to sales targets and customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and passion for the automotive industry. Mention specific examples of how you've motivated teams and exceeded sales targets in previous roles.
Highlight Relevant Skills: In your application, focus on key skills such as communication, problem-solving, and team management. These are crucial for the General Sales Manager role and should be evident in your application.
Showcase Customer Focus: Demonstrate your commitment to exceptional customer service in your application. Provide examples of how you've handled customer queries and complaints effectively in past positions.
How to prepare for a job interview at Listers Group Limited
✨Show Your Leadership Skills
As a General Sales Manager, you'll need to demonstrate your ability to lead and motivate a sales team. Prepare examples of how you've successfully managed teams in the past, focusing on your hands-on approach and how you’ve driven results.
✨Understand the Sales Process
Familiarise yourself with the sales process specific to the automotive industry. Be ready to discuss how you would support your team in achieving their KPIs and how you can drive sales while maintaining customer satisfaction.
✨Prepare for Customer Scenarios
Since handling customer queries and complaints is a key part of the role, think of scenarios where you've resolved customer issues effectively. Highlight your communication skills and ability to exceed customer expectations.
✨Know the Company and Its Values
Research Listers Group and understand its values and culture. Be prepared to explain why you want to work there and how your personal values align with theirs, especially regarding customer service and teamwork.