Service Advisor — Drive Customer Experience & Service Sales in Coventry
Service Advisor — Drive Customer Experience & Service Sales

Service Advisor — Drive Customer Experience & Service Sales in Coventry

Coventry Full-Time 24000 - 34000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver top-notch customer service and manage bookings for a leading automotive retailer.
  • Company: Join a top automotive retailer in Coventry with a focus on customer experience.
  • Benefits: Competitive salary, wellness programme, pension, and exclusive staff discounts.
  • Why this job: Be part of a dynamic team and enhance customer satisfaction in the automotive industry.
  • Qualifications: Strong customer service skills; experience preferred but not essential as training is provided.
  • Other info: Great opportunity for career growth in a supportive environment.

The predicted salary is between 24000 - 34000 £ per year.

A leading automotive retailer in Coventry is seeking a Service Advisor to join their team. You will provide high levels of customer satisfaction while managing bookings and liaising with the workshop team. The successful candidate will have strong customer service skills and experience is preferred but not essential as training will be provided.

The role offers a competitive salary with OTE of £34,000 and various benefits including a wellness program, pension, and staff discounts.

Service Advisor — Drive Customer Experience & Service Sales in Coventry employer: Listers Group Limited

As a leading automotive retailer in Coventry, we pride ourselves on fostering a dynamic work environment that prioritises customer satisfaction and employee development. Our team enjoys a competitive salary package, comprehensive benefits including a wellness programme and pension, and the opportunity to grow within a supportive culture that values training and personal growth.
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Contact Detail:

Listers Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor — Drive Customer Experience & Service Sales in Coventry

Tip Number 1

Get to know the company! Research their values and customer service approach. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your customer service scenarios. Think about how you'd handle different situations with customers, as this role is all about providing top-notch service. We can help you brainstorm some common scenarios!

Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. This can give you insider info and might even lead to a referral, which is always a bonus!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to drive customer experience and service sales.

We think you need these skills to ace Service Advisor — Drive Customer Experience & Service Sales in Coventry

Customer Service Skills
Booking Management
Liaising with Workshop Team
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Teamwork
Adaptability

Some tips for your application 🫡

Show Off Your Customer Service Skills: Make sure to highlight any experience you have in customer service, even if it's not directly related to the automotive industry. We want to see how you can bring your skills to our team and drive customer satisfaction!

Tailor Your Application: Take a moment to customise your application for the Service Advisor role. Mention specific aspects of the job description that excite you and how you can contribute to our team at StudySmarter.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Listers Group Limited

Know the Company

Before your interview, do a bit of research on the automotive retailer. Understand their values, mission, and what sets them apart in customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Showcase Your Customer Service Skills

Even if you don't have direct experience as a Service Advisor, think of examples from previous roles where you've provided excellent customer service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer.

Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the company culture. This not only shows your interest but also helps you determine if this is the right fit for you.

Practice Active Listening

During the interview, make sure to listen carefully to the questions being asked. Take a moment to think before you respond, and don’t hesitate to ask for clarification if needed. This demonstrates your communication skills and ensures you provide relevant answers.

Service Advisor — Drive Customer Experience & Service Sales in Coventry
Listers Group Limited
Location: Coventry
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  • Service Advisor — Drive Customer Experience & Service Sales in Coventry

    Coventry
    Full-Time
    24000 - 34000 £ / year (est.)
  • L

    Listers Group Limited

    100-200
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