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- Tasks: Welcome visitors and ensure a smooth front-of-house experience at our Lexus Dealership.
- Company: Join Listers Group, a leading family-owned motor retailer in the UK.
- Benefits: Enjoy 25 days holiday, wellness programmes, and staff discounts on various services.
- Why this job: Be the face of our dealership and create memorable first impressions for customers.
- Qualifications: Customer service experience and a friendly, approachable attitude are essential.
- Other info: Great career growth opportunities and a supportive team environment await you.
The predicted salary is between 25000 - 30000 £ per year.
We are currently recruiting for a polished, articulate and well‑presented individual to take on the role of Showroom Host for our Lexus Dealership in Cheltenham. The working hours for this part‑time position are 8am to 5:30pm on Tuesdays, Wednesdays, and Thursdays. Basic salary of £12.71 per hour plus benefits. This isn’t your typical Receptionist role; at the forefront of our dealerships the Showroom Hosts play an integral part in running a smooth and organised front of house. Within this position you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self‑motivated to create a brilliant first impression of our business.
Role and Responsibilities
- Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
- Receive inbound telephone calls and directing onto the appropriate department
- Supporting the departments with customer events and promotions
- Some ad‑hoc/administrative duties
About you
- You will take pride in working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
- Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
- A confident and customer‑orientated approach to their role.
- A strong desire to provide the best customer service possible for the first impression of our dealership.
What we offer
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In‑house, manufacturer & professional qualifications
- Company Events
Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family‑owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.
Receptionist / Showroom Host in Cheltenham employer: Listers Group Limited
Contact Detail:
Listers Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Showroom Host in Cheltenham
✨Tip Number 1
Make sure you research the company before your interview. Knowing about Listers and their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your greeting skills! As a Showroom Host, you'll be the first face customers see. Role-play with a friend to nail that warm, welcoming vibe that makes a great first impression.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and keen to learn more about the role and the team dynamics at Listers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and puts you one step closer to joining the Listers family.
We think you need these skills to ace Receptionist / Showroom Host in Cheltenham
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and approach to customer service.
Tailor Your Application: Make sure to customise your application for the Showroom Host role. Highlight your experience in customer-facing positions and how you’ve created great first impressions in the past. We love seeing relevant examples!
Keep It Polished: Since this role is all about making a fantastic first impression, ensure your application is well-presented and free from typos. A clean, professional look will reflect your attention to detail, which is key for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Listers Group Limited
✨Dress to Impress
As a Showroom Host, your appearance matters! Make sure you dress smartly and presentably for the interview. A polished look not only shows that you take the role seriously but also reflects the high standards of the dealership.
✨Know Your Stuff
Familiarise yourself with the Lexus brand and the specific dealership. Understanding their values, services, and customer expectations will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Practice Your People Skills
Since you'll be the first point of contact for customers, practice your greeting and rapport-building skills. Role-play with a friend or family member to get comfortable with meeting new people and making a great first impression.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the dealership and the role. This shows your enthusiasm and helps you determine if it's the right fit for you. Ask about team dynamics or upcoming events you might support as a Showroom Host.