At a Glance
- Tasks: Deliver exceptional customer service and manage vehicle bookings in a fast-paced environment.
- Company: Join Listers Group Limited, a leading Toyota dealership in Cheltenham.
- Benefits: Enjoy a competitive salary, 25 days holiday, pension, and car servicing discounts.
- Other info: Dynamic work environment with potential earnings of £36,000 OTE.
- Why this job: Be part of a team that values customer satisfaction and offers growth opportunities.
- Qualifications: Previous customer service experience and strong organisational skills.
The predicted salary is between 30240 - 43200 £ per year.
Listers Group Limited is looking for a Service Advisor to join their Toyota Dealership in Cheltenham. The role involves delivering exceptional customer satisfaction in a busy environment, as well as managing vehicle bookings and updates for customers.
Ideal candidates will have previous customer service experience and excellent organisational skills.
The position offers a competitive salary with an OTE of £36,000, plus benefits such as:
- 25 days holiday
- a company pension
- discounts on car servicing
Customer-Focused Service Advisor | Auto Care & Scheduling in Cheltenham employer: Listers Group Limited
Listers Group Limited is an excellent employer, offering a vibrant work culture that prioritises customer satisfaction and employee development. Located in Cheltenham, the Toyota Dealership provides a supportive environment with competitive salaries, generous holiday allowances, and unique benefits like discounts on car servicing, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer-Focused Service Advisor | Auto Care & Scheduling in Cheltenham
✨Tip Number 1
Get to know the company! Research Listers Group Limited and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice your customer service scenarios. Think about how you would handle different situations that might come up as a Service Advisor. This will help you feel more confident during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Customer-Focused Service Advisor | Auto Care & Scheduling in Cheltenham
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any previous customer service experience in your application. We want to see how you've gone above and beyond to ensure customer satisfaction, especially in busy environments like ours!
Be Organised:Since the role involves managing vehicle bookings and updates, it’s crucial to demonstrate your organisational skills. Share examples of how you’ve successfully managed multiple tasks or projects at once.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Service Advisor role. We love seeing candidates who take the extra step to connect their experience with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at Listers Group Limited
✨Know Your Stuff
Before the interview, make sure you research Listers Group Limited and their Toyota Dealership. Understand their values and what they stand for. This will help you tailor your answers to show how you can contribute to their customer-focused approach.
✨Showcase Your Customer Service Skills
Prepare specific examples from your previous roles where you delivered exceptional customer service. Think about challenging situations you faced and how you resolved them. This will demonstrate your ability to thrive in a busy environment and keep customers happy.
✨Organisational Skills Matter
Since the role involves managing vehicle bookings and updates, be ready to discuss how you stay organised. Share tools or methods you use to keep track of tasks and appointments, and how you prioritise your workload to ensure everything runs smoothly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
