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- Tasks: Deliver top-notch customer service and coordinate vehicle appointments in a fast-paced environment.
- Company: Leading automotive retailer in Cheltenham with a focus on customer satisfaction.
- Benefits: Competitive salary with OTE of £36k, 25 days holiday, and a company pension.
- Why this job: Join a dynamic team and make a difference in customer experiences every day.
- Qualifications: Strong organisational skills and previous customer service experience required.
- Other info: Exciting opportunity for career growth in the automotive industry.
The predicted salary is between 21600 - 36000 £ per year.
A leading automotive retailer in Cheltenham is seeking a Service Advisor to join their team. This role involves delivering exceptional customer service in a busy environment, booking vehicle appointments, and coordinating with workshop teams.
Ideal candidates will have strong organizational skills and previous customer service experience. The position offers a competitive salary with a potential OTE of £36,000 and various employee benefits, including 25 days holiday and a company pension.
Automotive Service Advisor | Customer Focus + OTE £36k in Cheltenham employer: Listers Group Limited
Contact Detail:
Listers Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor | Customer Focus + OTE £36k in Cheltenham
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out from the crowd.
✨Tip Number 2
Practice your customer service scenarios. Think about how you'd handle different situations as a Service Advisor. Role-playing with a friend can help you feel more confident when discussing your experience.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Automotive Service Advisor | Customer Focus + OTE £36k in Cheltenham
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, as this role is all about delivering exceptional service!
Be Organised: Since this role involves booking appointments and coordinating with workshop teams, we need to know you can keep things running smoothly. Share examples of how you've managed multiple tasks or projects at once in your application.
Tailor Your Application: Don’t just send a generic CV! Take the time to tailor your application to the specific role of Service Advisor. Mention why you're excited about working with us and how your skills align with what we're looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Listers Group Limited
✨Know Your Stuff
Familiarise yourself with the automotive industry and the specific services offered by the retailer. Brush up on common vehicle issues and solutions, as well as the latest trends in customer service within the automotive sector.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer, as this will demonstrate your suitability for the role.
✨Organisational Skills Matter
Since the role requires strong organisational skills, be ready to discuss how you manage your time and prioritise tasks. You could even bring a simple example of a scheduling system or method you’ve used effectively in the past.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Service Advisor role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
