Emergency Care Practitioner/Advanced Care Practitioner

We are seeking a highly skilled and motivated Emergency Care Practitioner (ECP) or Advanced Clinical Practitioner (ACP)to join our friendly and committed Primary Care team at Lister Medical Centre.

This is an exciting opportunity to work autonomously within a supportive, multidisciplinary environment, delivering high-quality, patient-centred care.

The successful candidate will be responsible for conducting advanced clinical assessments, diagnosing, treating, and managing patients with undifferentiated and undiagnosed conditions.

A strong background in Primary Care is essential, along with excellent interpersonal skills and the ability to work effectively under pressure. Familiarity with SystmOne is desirable.

The post holder will operate within their professional scope of practice and competencies, in line with national and local clinical governance frameworks. They will be expected to:

• Recognise and work within the limits of their professional competence.
• Seek guidance and elevate appropriately when managing complex or high-risk cases.
• Maintain up-to-date knowledge and skills through continuous professional development.
• Adhere to relevant regulatory and professional standards.

Main duties of the job

• Work collaboratively with members of the wider healthcare team, including the District Nursing Team, Mental Health Services, Care Home staff, Ambulance Services, and Secondary Care providers.
• Adhere to Data Protection legislation and maintain accurate and confidential patient records in line with relevant data collection standards.
• Promote and safeguard the wellbeing of patients and staff, ensuring all actions align with Practice policies and procedures.
• Deliver care that meets high standards of clinical governance and is based on up-to-date, evidence-based practice.
• Manage time effectively and prioritise workload to meet the demands of the service.
• Identify and elevate any risks to service delivery to the Clinical Lead in a timely manner.
• Initiate and interpret diagnostic tests and investigations as clinically appropriate.
• Undertake home visits and care home when required, ensuring continuity and quality of care.
• Respond to patient complaints in a calm, professional, and courteous manner, aiming to resolve concerns efficiently and satisfactorily at a local level.

About us

Lister Medical Centre is based in Harlow, Essex.

We are a well-established, friendly teaching practice, andour dedicated team includes 8 GPs, 4 Emergency Care Practitioners, 3 PracticeNurses, 2 Nursing Associates, 2 Physician Associate, 4 HCAs and 17admin/support staff. We have been providing a full range of GP services forover 30 years and have a patient list size of over 21,000 patients.

As a teaching practice, we have Foundation Doctors andStudents from Cambridge University based with us. By joining our excitingjourney, you will form part of a passionate, talented team and will be able toaccess a wide range of learning and development opportunities.

We are situated in a purpose-built health centre close tolocal amenities.

Job responsibilities

JOBDESCRIPTION

Contract Length:Full time (would consider,part-time, job share)

Hours of work: 37.5 hours per week

Renumeration: Depend on experience

Line Manager: Clinical LeadGP (clinically)

Practice Business Manager (administratively)

Responsible to: The Partners

Location: Lister Medical Centre

Job Summary

To practice as an Emergency Care Practitioner(ECP)/ACPandsupport the on-call team in delivering a same-dayemergency care service for patients. The role involves the assessment,diagnosis, treatment, or referral of patients presenting with undifferentiatedand undiagnosed conditions. The post holder will operate within theirprofessional scope and competencies.

KeyResponsibilities

Clinical

To provide assessment, diagnosis and treatment at first point ofcontact by attending to patients according to patients needs either inthe Practice or patients homes.

To support and develop the Practices same-day emergency careservice.

To evaluate clinical information from examination and historytaking and initiate appropriate treatment and/or referral.

To signpost appropriately to other services within the defined healthcarepathways.

To refer patients to appropriate care settings, within locallyagreed healthcare pathways.

To maintain accurate, timely and systematic documentation ofpatient interactions and clinical care provided, including adverseevents.

To offer patients health promotion advice, support for healthylifestyles, and disease prevention strategies.

To provide clinical advice and support to other team members where appropriate.

To provide effective chronic disease management for patients, including conducting home visits where required.

Communication

To liaise and interact with multi-professional teams acrossorganisational boundaries, including primary care, social services andsecondary care providers according to patient needs and appropriate carepathways.

To maintain communication with all healthcare professionals and outsideagencies to ensure seamless, patient-centred service provision.

To ensure effective communication so that thepatient receives the appropriate level of care and wherever possible avoidunnecessary hospital admission.

To take an active role in maintaining expertcommunication with all patients, carers and relatives, tailored toindividual needs.

To deal with complaints in a calm andcourteous manner, ensuring that, wherever possible, complaints are dealtwith efficiently and satisfactorily on a local level.

To communicate effectively in demanding andchallenging situations, where there may also be hostility.

Professional

To work collaboratively with other members of the health care team such as the District Nursing Team, Mental Health Services, staff in Care Homes, Ambulance Service and Secondary Care.

To adhere to all practice policies to supportthe health and wellbeing of patients and staff.

To undertake clinical audits as requested in line with theorganisations clinical audit plan, and to participate as required in otherresearch.

To contribute to the analysis of information to inform futuredevelopment of the service.

To participate and contribute to relevant clinical meetings.

To identify risks to the provision of the service and highlight these tothe Clinical Lead.

To ensure compliance with Data Protection legislation concerning patientrecords.

To maintain current professional registrationand continuing professional development.

To act at all times in such a manner as to promote confidence and public trust and to uphold the reputation of Lister Medical Centre and their own profession.

Organisational

To operate as an effective and reliable memberof the Practice team.

To maintain accurate and systematicdocumentation of patient interactions and clinical care provided,including any adverse events, child protection issues or other notifiablematters.

To provide information to inform theevaluation and efficiency of the role and for performance managementpurposes as requested.

To engage in self-appraisal and utilisereflective practice to enhance and develop personal and organisationalpractice.

Managerial

To ensure effective time management andprioritisation of workload.

To ensure the security, safe storage andmaintenance of any allocated equipment and goods.

To ensure practice is within good clinicalgovernance and based on sound up-to-date clinical evidence. Whereappropriate, to identify and assess any risks associated with patient careor to oneself and communicate these risks to the appropriate clinical manager.

This is not meant to be an exhaustive list of duties. The need for flexibility is required and thepost holder is expected to carry out any other related duties that are withinthe employee\’s skills and abilities whenever reasonably instructed.

Person Specification

Qualifications

• Qualifications/Education:
• Current registered Nurse (NMC) or registered Paramedic (HCPC)
• Evidence of continued professional development
• ENP/ECP Minor injuries and Minor illnesses course Level 6
• Knowledge, Skills and Experience:
• Ability to manage and prioritise workload
• Experience of the ECP/ACP role within Primary or Secondary Care
• Knowledge of child protection and safeguarding issues
• Experience in using IT based patient documentation
• Personal Qualities:
• Able and willing to develop professionally
• Able to work co-operatively with the multi-disciplinary team
• Other:
• Vaccine and immunity status in accordance with UK Department of Health Guidelines
• Able to undertake home and care home visits.
• Qualifications/Education:
• Teaching and assessing qualification
• Completed RCN Clinical Leadership Programme or equivalent
• Knowledge, Skills and Experience:
• Able to record/interpret ECG
• Experience of clinical audit
• Experience of research projects
• Personal Qualities:
• Able to motivate other team members
• Able to promote a learning environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.