At a Glance
- Tasks: Register patients, manage records, and support the team in a dynamic GP practice.
- Company: Friendly GP practice with over 70 years of history in Derby.
- Benefits: Generous holiday, NHS Pension, discounts, and well-being support.
- Other info: Part-time role with flexible hours and opportunities for growth.
- Why this job: Join a supportive team and make a real difference in patient care.
- Qualifications: Attention to detail and strong communication skills are essential.
The Registrations Administrator post sits in the registrations team at Lister House Surgery, a GP practice spread across four sites. The core of the work is registering new patients accurately under detailed protocols, keeping record sharing and SCR preferences up to date, and actioning incoming Total Triage requests. It is a part-time role of 25.5 hours a week, with set days Monday to Friday, Tuesday off, and some flexibility. Car ownership is required for the role.
What the job involves
- Register new patients accurately from registration booklets, following detailed guidance and protocols
- Update record sharing and SCR preferences
- Action incoming Total Triage requests
- Prioritise the registrations team's workload daily
- Contact patients to obtain or verify registration and demographic information
- Manage registration queries, shared inboxes, electronic registrations and patient correspondence
- Monitor and action tasks, recalls and workflow items in line with practice protocols
- Process, code, index and file clinical correspondence, pathology results and electronic communications
- Maintain patient records, including screening outcomes, immunisations, care plans and palliative care registers
- Support appointment booking, NHS Health Checks and screening follow-up
- Manage patient record transfers, deceased patient administration and liaison with external organisations
- Ensure compliance with confidentiality, data protection, quality and productivity standards
What’s required
Qualifications
- GCSE standard or NVQ equivalent
Skills & knowledge
- Excellent keyboard and computer skills
- Communication skills
Checks & eligibility
- Driver and car owner
Other
- Able to work without supervision
- Keen attention to detail
- Able to work to tight deadlines
- Interpersonal skills
- Problem solving skills
- Proactive
Nice to have
- Previous GP surgery administrative experience
- Previous NHS administrative experience
- Advanced Excel
- Experience with the SystmOne clinical system (TTP)
What’s offered
- Generous holiday entitlement
- NHS Pension Scheme
- Access to a variety of NHS discounts
- Employee EAP well-being support
- Employee discounts
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Registrations Administrator employer: LISTER HOUSE SURGERY
Lister House Surgery is an exceptional employer, offering a supportive and friendly work environment for GPs committed to delivering high-quality patient care. With a focus on work-life balance, our practice provides flexible working hours, generous annual leave, and opportunities for personal and professional development, all while being part of a dedicated team that values collaboration and continuous learning. Join us in Derby, where you can thrive in your career without the pressures of routine on-call commitments, and enjoy a competitive salary alongside NHS benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Registrations Administrator
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at LISTER HOUSE SURGERY, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at LISTER HOUSE SURGERY
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at LISTER HOUSE SURGERY.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at LISTER HOUSE SURGERY.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at LISTER HOUSE SURGERY can really resonate with interviewers and show your commitment to the field.
