Patient Services Call Centre Advisor (NHS Benefits)

Patient Services Call Centre Advisor (NHS Benefits)

Full-Time On-site
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Lister House Surgery is seeking a part-time Call Centre Advisor to join the practice’s Call Centre Team. You will handle inbound calls and emails from patients, carers and clinicians, book appointments on SystmOne, and signpost or escalate urgent issues in line with clinical policies.

The role is 30 hours across five days with a mix of early and late shifts; a DBS check and a full UK driving licence are required, and you may be redeployed as demand changes.

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Patient Services Call Centre Advisor (NHS Benefits) employer: LISTER HOUSE SURGERY

Lister House Surgery is an exceptional employer, offering a supportive and friendly work environment for GPs committed to delivering high-quality patient care. With a focus on work-life balance, our practice provides flexible working hours, generous annual leave, and opportunities for personal and professional development, all while being part of a dedicated team that values collaboration and continuous learning. Join us in Derby, where you can thrive in your career without the pressures of routine on-call commitments, and enjoy a competitive salary alongside NHS benefits.

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Contact Details:

LISTER HOUSE SURGERY Recruitment Team