At a Glance
- Tasks: Lead and manage hotel services teams while ensuring top-notch patient satisfaction.
- Company: Join The Wilmslow Hospital, a leader in healthcare services.
- Benefits: Enjoy 25 days holiday, private healthcare, and flexible benefits.
- Other info: Be part of a compassionate team that values uniqueness and integrity.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Management experience in a 5* environment and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Full Time, 37.5 hours per week. Shifts between 6am and 9pm, working 5 days out of 7, including weekends. Permanent. Competitive salary dependent on experience + Benefits (pension, health coverage, flexible benefits and excellent career development).
We have an exciting opportunity for a Senior Hotel Services Supervisor to join our hotel services team at The Wilmslow Hospital.
What You'll Do
- Deputise for the Hotel Services Manager, managing teams and HR processes.
- Manage and have responsibility for Hotel Services budgets.
- Ensure the use of corporate contracts working with external contractors to ensure smooth running of the site.
- Facilitate professional and personal development of managers and supervisors.
- Facilitate professional and personal development of the team.
- Support with audits, inspections and executive roundings across Hotel Services.
- Manage patient satisfaction results for the hospital, setting up action plans with relevant stakeholders.
What You'll Bring
- Management and leadership skills.
- Experience in a 5* environment.
- Knowledge of Health and Safety procedures.
- Good verbal and non-verbal communication skills.
- Good time management with the ability to prioritise and deliver to deadlines.
- Excellent organisational skills.
Benefits
- 25 days holiday each year (plus bank holidays) increasing with service; option to buy or sell leave.
- Private Healthcare Insurance for treatment at our leading hospitals.
- Private pension contribution which increases with length of service.
- Season Ticket Loan and Cycle to Work scheme.
- Group Life Assurance from day one.
- Critical illness cover.
- Enhanced Maternity and Paternity pay.
- Corporate staff discount for all facilities including Maternity packages at The Portland.
- Comprehensive range of flexible health, protection and lifestyle benefits.
- Discounts with over 800 major retailers.
Culture and Values
- Unique and Individual: We recognise and value everyone as unique and individual.
- Kindness and compassion: We treat people with kindness and compassion.
- Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness.
- Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity.
Reasonable Adjustments
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process and in the workplace, to anyone that needs them.
Senior Hotel Services Supervisor in Wilmslow employer: Lister Fertility Clinic
At The Wilmslow Hospital, we pride ourselves on being an exceptional employer, offering a supportive work culture that values kindness, integrity, and personal growth. As a Senior Hotel Services Supervisor, you will benefit from competitive salaries, comprehensive health coverage, and a wealth of career development opportunities, all while working in a dynamic environment that prioritises employee well-being and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Hotel Services Supervisor in Wilmslow
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Senior Hotel Services Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since The Wilmslow Hospital values kindness, integrity, and respect, think of examples from your past experiences that showcase these traits. This will help you stand out as a perfect fit!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to management and leadership skills. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at The Wilmslow Hospital.
We think you need these skills to ace Senior Hotel Services Supervisor in Wilmslow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management and leadership skills, especially in a 5* environment, to show us you’re the right fit for the Senior Hotel Services Supervisor role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this position and how your experience aligns with our values of kindness, integrity, and respect. We want to see your personality come through!
Showcase Relevant Experience:When detailing your work history, focus on experiences that relate directly to the responsibilities listed in the job description. Whether it’s managing budgets or facilitating team development, make sure we can see how you’ve excelled in similar situations.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Lister Fertility Clinic
✨Know Your Stuff
Make sure you’re familiar with the hotel services industry, especially in a 5-star environment. Brush up on your knowledge of health and safety procedures, as well as the specific responsibilities of a Senior Hotel Services Supervisor. This will help you answer questions confidently and show that you’re serious about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams and handled HR processes in the past. Think about times when you facilitated development for your team or improved patient satisfaction. Being able to share these experiences will demonstrate your capability to step into the role and make an impact.
✨Communicate Clearly
Practice your verbal and non-verbal communication skills before the interview. You’ll need to convey your ideas clearly and effectively, especially when discussing budgets or working with external contractors. Consider doing mock interviews with a friend to refine your delivery.
✨Align with Their Values
Familiarise yourself with the company’s culture and values, such as kindness, integrity, and respect. Be ready to discuss how your personal values align with theirs and provide examples of how you’ve embodied these principles in your previous roles. This will show that you’re not just a fit for the job, but also for the team.
