At a Glance
- Tasks: Lead and manage hotel services teams, ensuring smooth operations and high patient satisfaction.
- Company: Join The Wilmslow Hospital, a compassionate and innovative healthcare provider.
- Benefits: Enjoy 25 days holiday, private healthcare, pension contributions, and discounts at major retailers.
- Other info: Flexible working arrangements available to support your needs.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Management experience in a 5* environment and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Full Time, 37.5 hours per week. Shifts between 6am and 9pm, working 5 days out of 7, including weekends. Permanent position with a competitive salary dependent on experience plus benefits (pension, health coverage, flexible benefits and excellent career development).
We have an exciting opportunity for a Senior Hotel Services Supervisor to join our hotel services team at The Wilmslow Hospital.
What You'll Do:
- Deputise for the Hotel Services Manager, managing teams and HR processes.
- Manage and have responsibility for Hotel Services budgets.
- Ensure the use of corporate contracts working with external contractors to ensure smooth running of the site.
- Facilitate professional and personal development of managers and supervisors.
- Support with audits, inspections and executive roundings across Hotel Services.
- Manage patient satisfaction results for the hospital, setting up action plans with relevant stakeholders.
What You'll Bring:
- Management and leadership skills.
- Experience in a 5* environment.
- Knowledge of Health and Safety procedures.
- Good verbal and non-verbal communication skills.
- Good time management with the ability to prioritise and deliver to deadlines.
- Excellent organisational skills.
Benefits:
- 25 days holiday each year (plus bank holidays) increasing with service; option to buy or sell leave.
- Private Healthcare Insurance for treatment at our leading hospitals.
- Private pension contribution which increases with length of service.
- Season Ticket Loan and Cycle to Work scheme.
- Group Life Assurance from day one.
- Critical illness cover.
- Enhanced Maternity and Paternity pay.
- Corporate staff discount for all facilities including Maternity packages at The Portland.
- Comprehensive range of flexible health, protection and lifestyle benefits.
- Discounts with over 800 major retailers.
Culture and Values:
- Unique and Individual: We recognise and value everyone as unique and individual.
- Kindness and compassion: We treat people with kindness and compassion.
- Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness.
- Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity.
Reasonable Adjustments:
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process and in the workplace, to anyone that needs them.
Senior Hotel Services Supervisor employer: Lister Fertility Clinic
At The Wilmslow Hospital, we pride ourselves on being an exceptional employer, offering a supportive work culture that values kindness, integrity, and personal growth. Our Senior Hotel Services Supervisor role not only provides competitive benefits such as private healthcare and flexible working arrangements but also fosters career development in a dynamic 5-star environment. Join us to make a meaningful impact while enjoying a range of perks and a commitment to employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Hotel Services Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Senior Hotel Services Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since The Wilmslow Hospital values kindness, integrity, and respect, think of examples from your past experiences that showcase these traits. This will help you stand out as a perfect fit!
✨Tip Number 3
Practice your communication skills! As a Senior Hotel Services Supervisor, you'll need to demonstrate excellent verbal and non-verbal communication. Grab a friend and do some mock interviews to get comfortable with articulating your thoughts clearly.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're genuinely interested in joining our team at The Wilmslow Hospital.
We think you need these skills to ace Senior Hotel Services Supervisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management and leadership skills, especially in a 5* environment, to show us you’re the right fit for the Senior Hotel Services Supervisor role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this position and how your background aligns with our values of kindness, integrity, and respect. We want to see your personality come through!
Showcase Relevant Experience:When detailing your experience, focus on your previous roles that involved managing teams and budgets. Mention any specific achievements related to patient satisfaction or audits, as these are key aspects of the role we’re looking to fill.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Lister Fertility Clinic
✨Know Your Stuff
Make sure you’re familiar with the hotel services industry, especially in a 5-star environment. Brush up on your knowledge of health and safety procedures, as well as any relevant management practices. This will show that you’re not just interested in the role but also understand the nuances of the job.
✨Showcase Your Leadership Skills
As a Senior Hotel Services Supervisor, you'll be managing teams and HR processes. Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you facilitated development and supported your team, as this aligns perfectly with what they’re looking for.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle audits or inspections. Think of specific situations where you’ve had to manage patient satisfaction or work with external contractors. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Emphasise Your Communication Skills
Good verbal and non-verbal communication is key in this role. During the interview, practice active listening and ensure you articulate your thoughts clearly. You might even want to prepare a few questions to ask them about their culture and values, showing that you’re genuinely interested in being part of their team.
