At a Glance
- Tasks: Manage daily operations of a prestigious GP practice and ensure top-notch patient care.
- Company: Join The London General Practice, a leader in healthcare committed to improving lives.
- Benefits: Enjoy 25 days holiday, private healthcare, pension contributions, and discounts with major retailers.
- Other info: Flexible working arrangements available to support your needs.
- Why this job: Make a real difference in healthcare while developing your management skills in a supportive environment.
- Qualifications: Degree in Business Administration or Healthcare Management and experience in a supervisory role.
The predicted salary is between 40000 - 50000 € per year.
Location: London, Harley Street
Employment type: Full time, 40 hours, Monday to Friday, Permanent
Salary: Competitive depending on relevant experience + a vast range of additional benefits for you and your family, including private medical insurance, GP and dental.
We’re looking for a talented Practice Manager to join our Primary Care Team at the prestigious GP Practice - The London General Practice. Above all else, we’re committed to the care and improvement of human life. This guiding vision influences everything we do at HCA UK.
What You’ll Do
- Oversees all daily practice operations, including but not limited to: management of the medical secretaries (including temporary staff), appointment scheduling, clinical letters, billing procedures.
- Provision of medical secretary/administrative management and any additional support that is required to run the practice.
- Ensures that an adequate number of appropriately trained professionals and personnel are on duty at all times to meet the needs of the patients.
- Ensure the smooth running of the practice and highest levels of customer service to the patients and GPs.
- Consults with other managers, supervisors and staff concerning practice operations, problem solving and service improvement.
- Makes written and oral reports and recommendations to leadership concerning the operations of the clinics.
- Perform weekly and monthly practice financial audits, reporting all discrepancies to line manager.
- Support the chairing of key meetings.
- Oversee invoicing, debt collection and practice accounts where required.
- Acknowledge, investigate and respond to complaints with compassion, and in line with the Complaints Handling policy. Escalate where appropriate.
What You’ll Bring
- A Degree or diploma in Business Administration, Healthcare Management, or related field (or equivalent experience is desirable).
- Proven experience in a management or supervisory role within a healthcare practice setting, including people management, and awareness of people management policies is essential.
- Proficiency in practice management systems.
- Knowledge of medical terminology and patient confidentiality requirements.
- Ability to lead, motivate, and develop a team effectively.
- Excellent time management and ability to prioritise tasks in a busy environment.
- Strong attention to detail and accuracy.
- Understanding of budgeting, payroll, and financial reporting within a healthcare setting.
- Commitment to delivering high-quality patient care and service.
Benefits
- 25 days holiday each year (plus bank holidays) increasing with service.
- Option to buy or sell leave to suit you.
- Private Healthcare Insurance for treatment at leading hospitals.
- Private pension contribution which increases with length of service.
- Season Ticket Loan and Cycle to Work scheme.
- Group Life Assurance from day one.
- Critical illness cover.
- Enhanced Maternity and Paternity pay.
- Corporate staff discount for all facilities including Maternity packages at The Portland.
- Comprehensive range of flexible health, protection and lifestyle benefits to suit you.
- Discounts with over 800 major retailers.
Reasonable adjustments
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
Practice Manager employer: Lister Fertility Clinic
At The London General Practice, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises the well-being of our staff and their families. With competitive salaries, comprehensive benefits including private healthcare and generous holiday allowances, we foster an environment where employees can thrive and grow professionally. Located in the prestigious Harley Street area of London, our commitment to high-quality patient care is matched by our dedication to employee development and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in practice management. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching the practice thoroughly. Know their values and how they align with your commitment to high-quality patient care. This will help you stand out as someone who truly understands their mission.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've motivated teams or improved operations in previous roles. This is key for a Practice Manager position, so let your experience shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Practice Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Practice Manager role. Highlight your relevant experience in healthcare management and any specific skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about patient care and how your background makes you the perfect fit for our practice. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Achievements:When detailing your experience, focus on your achievements rather than just duties. Did you improve patient satisfaction scores or streamline operations? We love to see quantifiable results that demonstrate your impact!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our amazing benefits!
How to prepare for a job interview at Lister Fertility Clinic
✨Know Your Stuff
Make sure you brush up on your knowledge of practice management systems and medical terminology. Being able to speak confidently about these topics will show that you're not just qualified, but also genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your ability to motivate and develop staff, as well as how you've handled challenges. This will demonstrate that you can lead effectively in a busy healthcare environment.
✨Understand the Practice's Vision
Familiarise yourself with the guiding vision of the practice, which is focused on the care and improvement of human life. Be ready to discuss how your values align with this mission and how you can contribute to achieving it.
✨Prepare for Financial Discussions
Since the role involves financial audits and budgeting, be prepared to discuss your experience with financial reporting and any relevant tools you've used. Showing that you can handle the financial aspects of the practice will set you apart from other candidates.
