At a Glance
- Tasks: Provide secretarial support to consultants and ensure a smooth patient journey.
- Company: Join one of the UK's leading private healthcare providers at HCA UK.
- Benefits: Enjoy 25 days holiday, private healthcare, and flexible lifestyle benefits.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in patient care while advancing your career.
- Qualifications: Experience as a Medical Secretary with strong organisational and communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Rotating across our London Bridge Hospital Campus Sites
Full time, 37.5 hours per week
Monday – Friday
Permanent
Competitive salary + excellent benefits
We’re looking for a Senior Medical Secretary to join our Administration team based at London Bridge Hospital. As part of one of the UK’s leading private healthcare providers, you’ll play a key role in supporting Consultants and ensuring patients receive an outstanding experience throughout their care journey. Working within a fast-paced and collaborative environment, you’ll contribute to the smooth day-to‑day running of consultant practices and clinics while building positive relationships with patients, clinicians and multidisciplinary teams.
What You’ll Do
- Provide full secretarial and administrative support to Consultants and Practices, including diary management, correspondence and clinic coordination
- Manage patient queries and communications, ensuring a professional, responsive and empathetic service at all times
- Coordinate clinics, appointments, admissions and investigations to support a smooth patient journey
- Maintain accurate records and ensure systems such as Meditech or Practice Management Systems are updated appropriately
- Support continuous improvement within the department and provide guidance and coaching to other Medical Secretaries where required
What You’ll Bring
- Previous experience in a Medical Secretary role
- Excellent organisational skills with the ability to prioritise workload and manage multiple tasks effectively
- Strong written and verbal communication skills with a professional and empathetic approach
- Advanced knowledge of medical terminology and strong Microsoft Office skills
- Experience using Practice Management Systems and a strong attention to detail
Benefits
- 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
- Private Healthcare Insurance for treatment at our leading hospitals
- Private pension contribution which increases with length of service
- Season Ticket Loan and Cycle to Work scheme
- Group Life Assurance from day one
- Critical illness cover
- Enhanced Maternity and Paternity pay
- Corporate staff discount for all facilities including Maternity packages at The Portland
- Comprehensive range of flexible health, protection and lifestyle benefits to suit you
- Discounts with over 800 major retailers
Culture and values
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.
Our Mission Is Simple, Above All Else We’re Committed To The Care And Improvement Of Human Life, a Clear Statement That Extends To Both Our Patients And Colleagues. To Achieve This, We Live And Breathe Four Core Values:
- Unique and Individual: We recognise and value everyone as unique and individual
- Kindness and compassion: We treat people with kindness and compassion
- Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness
- Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity
Reasonable adjustments
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
Senior Medical Secretary - Float in London employer: Lister Fertility Clinic
HCA UK is an exceptional employer, offering a supportive and collaborative work environment at our London Bridge Hospital Campus. With a strong commitment to employee wellbeing and career progression, we provide extensive benefits including private healthcare, generous holiday allowances, and opportunities for professional development. Our culture values kindness, integrity, and respect, ensuring that every team member feels valued and empowered to deliver outstanding patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Medical Secretary - Float in London
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We think you need these skills to ace Senior Medical Secretary - Float in London
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for the Senior Medical Secretary - Float at Lister Fertility Clinic, focus on highlighting your clinical experience and any specific training you've undergone. Include any relevant placements or internships you’ve completed, as well as any certifications that bolster your qualifications in human medicine.
Highlight Your Soft Skills:In the field of human medicine, soft skills are just as crucial as technical knowledge. Mention your communication skills, empathy, and teamwork experiences in your CV and cover letter. This shows that you can work well in a clinical setting and with patients, which is super important in this industry!
Tailor Your Cover Letter Thoughtfully:Be sure to personalise your cover letter for the Senior Medical Secretary - Float at Lister Fertility Clinic. Mention why you’re passionate about human medicine and how you align with the company’s mission. This is your chance to convey your enthusiasm and make a case for why you'll be a valuable addition to the team!
Include Continuing Education:Make sure to mention any ongoing education or courses you’re taking to keep your skills sharp. In human medicine, staying updated with the latest practices is key. It shows you’re dedicated to your field, which employers like Lister Fertility Clinic will definitely appreciate!
How to prepare for a job interview at Lister Fertility Clinic
✨Brush Up on Clinical Knowledge
Since you're aiming for a role in human medicine, make sure you’re sharp on the latest clinical guidelines and practices relevant to the position. Be prepared to discuss case studies or scenarios you might encounter in the role. This will show that you're not just knowledgeable but also ready to apply that knowledge in real-life situations.
✨Demonstrate Soft Skills
In human medicine, technical skills are crucial, but don’t forget to showcase your soft skills like communication, empathy, and teamwork. In your answers, share specific examples of how you've worked effectively with patients or colleagues in the past, as these traits are highly valued in clinical settings.
✨Know Your CV Backwards
As you’re applying for a full-time position, your CV should tell a story. Be ready to discuss every part of it, especially your clinical experiences, the impact you had, and what you learned. Employers want to see how your journey has prepared you for this role, so think of it like you're taking them through your professional narrative.
✨Prepare for Ethical Scenarios
Ethics are a big deal in human medicine, so expect questions that assess your decision-making in tricky situations. Think about how you'd handle ethical dilemmas or patient confidentiality concerns. Prepare a few examples that illustrate your thought process and how you prioritise patient welfare in your decision-making.
