At a Glance
- Tasks: Welcome guests and patients, ensuring a 5-star service experience at our hospital.
- Company: Join the Front of House Team at London Bridge Hospital.
- Benefits: Earn £12.71/hour with flexible shifts and a supportive work environment.
- Other info: Opportunities for flexible working arrangements and career growth.
- Why this job: Make a difference by creating positive first and last impressions for visitors.
- Qualifications: Customer service experience, excellent communication skills, and a friendly attitude.
The predicted salary is between 12.71 - 12.71 £ per hour.
We are currently recruiting for Receptionists to join our bank pool as part of our Front of House Team at London Bridge Hospital. As part of the team working at the various hospital reception areas, you will be responsible for delivering a service that creates the first and last impressions of every guest or patient who visits the hospital.
What You’ll Do
- Ensure that all Hospital and Statutory Policies are adhered to at all times.
- Be competent and follow the departmental emergency procedures including Fire Alarm, Cardiac Arrest, loss of Switchboard or loss of pager system and any other emergency procedures related to the Front of House.
- Maintain the high 5* Service Standards of the patients, visitors, consultants and staff, continually aiming to exceed expectations.
- Deal with issues, complaints, requests, and enquiries promptly and courteously, notifying the individuals concerned and following up accordingly.
- Escort Patients to and from the relevant assigned rooms.
- Escort Visitors in/out of any HCA internal premises if required (in hours/out of hours).
- Check the admission list on a daily basis and communicate accordingly with the Porters and Duty Managers - Front of House team and if necessary with Security.
- Ensure all relevant information and details are collected on admission stage as per instructions provided.
- Be professional and helpful with the out of hours switchboard duties.
What You’ll Bring
- Previous experience within a similar, customer/client centric Reception role.
- Experience within the healthcare industry or a large corporate business would be advantageous.
- Excellent communication skills.
Reasonable adjustments
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
BANK Receptionist (London) employer: Lister Fertility Clinic
London Bridge Hospital is an exceptional employer that prioritises a supportive and inclusive work culture, offering flexible working arrangements to accommodate diverse needs. As part of our Front of House Team, you will not only play a vital role in creating memorable experiences for patients and visitors but also benefit from ongoing training and development opportunities that foster personal and professional growth in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land BANK Receptionist (London)
✨Connect with Campus Reps
If you're looking for part-time work in banking, try to connect with your university's career services and campus representatives from banks. They often host recruitment events or provide exclusive job listings, which can give you a leg up in the application process.
✨Get Involved in Financial Societies
Join finance or investment clubs at your university. These societies not only provide fantastic networking opportunities but also often collaborate with financial institutions for internships or part-time roles, making it easier for us to land those positions.
✨Use LinkedIn for Hidden Gems
Keep an eye on LinkedIn for part-time opportunities at banks, specifically targeting roles like customer service or administrative support. Companies like Lister Fertility Clinic often post openings there first, so be on the lookout and don’t forget to engage with their content!
✨Showcase Your Skills Directly
When applying for a part-time role, consider creating a simple portfolio that highlights your finance-related skills or projects. Whether it's a personal finance blog, a financial analysis you've done, or any relevant coursework, having this ready can impress hiring managers at Lister Fertility Clinic.
We think you need these skills to ace BANK Receptionist (London)
Some tips for your application 🫡
Show Off Your Numbers Game:In the banking and financial services world, it's all about numbers. Highlight any relevant coursework, grades, or certifications, like AAT or CFA, on your CV. If you can point to specific projects or tasks where you managed finances or analysed data, that's a big plus!
Tailor Your Cover Letter to Us:When writing your cover letter, don’t just reiterate your CV. Tell us why you want to work at Lister Fertility Clinic and how this part-time role fits into your career goals. Map your skills and experiences directly to the job spec, and don’t forget to weave in any technical skills you have, like experience with financial software!
Marry Experience with Availability:Since this is part-time, it’s super important to state your availability clearly in your application. Highlight any previous work experience, even if it's not directly in finance, that shows your reliability and ability to juggle various commitments. Flexibility can be a real asset!
Keep It Professional Yet Personal:While you want to keep a professional tone, don’t be afraid to inject a bit of your personality into your application. Especially for a part-time role, we’re looking for someone who's not just skilled but also a good fit for the team at Lister Fertility Clinic. A little light-heartedness can go a long way!
How to prepare for a job interview at Lister Fertility Clinic
✨Brush Up on Your Numbers
For a role in banking and financial services, you’ll likely encounter numerical tests that gauge your analytical skills. So, let’s whip out those maths skills! Practise mental arithmetic and get comfy with basic financial concepts; this'll really help you shine during the assessment stages.
✨Know Your Financial Products
Knowing your stuff about the various financial products and services is crucial. Be prepared to discuss topics like loans, mortgages, investment funds, and credit options. Having a finger on the pulse of current market trends and economic events can also give you an edge—the interviewers will appreciate your insight!
✨Flexibility and Commitment are Key
Since you're aiming for a part-time position, emphasise your flexibility and willingness to commit your time effectively. Highlight your ability to balance studies or other commitments while delivering results at work. This kind of attitude can set you apart from the competition.
✨Showcase Your Portfolio of Experience
Even though it’s a part-time role, companies want to see your motivation and past experience. Bring examples of relevant projects or roles, including internships or coursework that demonstrate your understanding and passion for banking and finance. The more tangible your examples, the more convincing you’ll be!
