At a Glance
- Tasks: Lead patient access services and ensure a seamless experience for patients.
- Company: Join the UK's largest private healthcare provider and be part of our growth.
- Benefits: Enjoy 25 days holiday, private healthcare, and a brand new electric car scheme.
- Other info: Flexible working arrangements and a commitment to inclusivity for all applicants.
- Why this job: Make a real difference in patient care while developing your career in healthcare.
- Qualifications: Management experience in healthcare and excellent communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Permanent Role: Patient Access Manager
Location: Central London
Full time 37.5 hours, Monday-Friday
Salary – Competitive experience + Benefits (pension, health cover, flexible benefits and excellent career development)
We’re looking for a Patient Access Manager to join our team. This is your opportunity to become a vital part of the UK’s largest private healthcare provider by joining our Patient Access department. We are going through a sustained period of growth and expansion, and we are looking for an individual who matches our vision.
As a Patient Access Manager, your role is to lead the management and progressive development of high quality and customer responsive services, to maximise revenue capture and contribute to achieving the Hospital’s Business Plan.
What You’ll Do:
- Facilitate the patient access experience by always providing a world class service to our patients through a seamless patient journey and a high level of customer care
- Overall management & responsibility for Facility Revenue Cycle ensuring maximum revenue capture
- Recruit, appraise and develop the Patient Access Leaders within each team
- Develop and implement working alongside the Facility Senior Management Team (SMT)
- Ensure compliance with statutory and regulatory procedures in accordance with registering authorities, policies and guidelines, including internal and external financial audit requirements
- Continually maintain knowledge and adherence of all Hospital procedures and policies which are related to Patient Access and effectively communicate changes to the teams
- Build, maintain and develop effective and appropriate working relationships with all service users
- Monitor, control and manage expenditure and participate in the preparation of the department annual budget
What You'll Bring:
- Management and Administration experience, ideally in Healthcare setting
- Excellent communication and customer service skills including empathy, persuasion and influence
- Professional skills including reliability, work ethic and workplace etiquette
- Problem solving ability and high emotional intelligence
Benefits:
- 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
- Private Healthcare Insurance for treatment at our leading hospitals
- Private pension contribution which increases with length of service
- Season Ticket Loan and Cycle to Work scheme
- Brand new Electric car scheme with Octopus Energy
- Group Life Assurance from day one
- Critical illness cover
- Enhanced Maternity and Paternity pay
- Corporate staff discount for all facilities including Maternity packages at The Portland
- Comprehensive range of flexible health, protection and lifestyle benefits to suit you
- Discounts with over 800 major retailers
Reasonable adjustments:
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Access Manager in Harley
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Lister Fertility Clinic for the Patient Access Manager role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Patient Access Manager in Harley
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Lister Fertility Clinic, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Lister Fertility Clinic, and how you can make a difference!
How to prepare for a job interview at Lister Fertility Clinic
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Lister Fertility Clinic.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Lister Fertility Clinic appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Lister Fertility Clinic supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
