At a Glance
- Tasks: Lead a housekeeping team to ensure a clean and welcoming environment for patients.
- Company: Join HCA UK, a leading healthcare provider with over 50 years of experience.
- Benefits: Enjoy 25 days holiday, private healthcare, pension contributions, and discounts at major retailers.
- Other info: Flexible working arrangements available to support your needs.
- Why this job: Make a real difference in patient care while developing your career in a supportive environment.
- Qualifications: Experience in supervising housekeeping teams and a strong focus on customer service.
The predicted salary is between 30000 - 40000 £ per year.
Harborne Hospital, Birmingham
Shifts between 06:30am and 22:00pm, working 5 days out of 7, including weekends. Full-time, 37.5 hours per week. Permanent contract. Competitive salary per annum + excellent benefits (pension, health cover, flexible benefits package plus career development).
About the role
We’re looking for an ambitious Housekeeping Supervisor to join our team and help provide outstanding high‑level customer service to our patients. From managing a team and producing weekly rotas to cleaning private rooms and public areas, your team will play a big part in making our hospitals warm and welcoming. You’ll uphold our high standards by ensuring all areas are clean, presentable, and safe for visitors and patients.
Qualifications and attributes
- Experience supervising housekeeping teams within a similar environment.
- Great with people, able to communicate clearly with team members and customers.
- Clear understanding of the importance of legislation and regulations, including hygiene, health and safety, uniform and others.
- Completely focused on customer service, with a can‑do attitude.
- Comfortable working under pressure while maintaining a positive attitude.
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group offers unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both mental and physical wellbeing.
Benefits
- 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave.
- Private Healthcare Insurance for treatment at leading hospitals.
- Private pension contribution increasing with length of service.
- Season Ticket Loan and Cycle to Work scheme.
- Group Life Assurance from day one.
- Critical illness cover.
- Enhanced Maternity and Paternity pay.
- Corporate staff discount for all facilities, including maternity packages at The Portland.
- Comprehensive range of flexible health, protection and lifestyle benefits.
- Discounts with over 800 major retailers.
Culture and values
We recognise and value everyone as unique and individual. We treat people with kindness and compassion. We act with absolute honesty, integrity and fairness. We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity.
Reasonable adjustments
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
Housekeeping Supervisor in Birmingham employer: Lister Fertility Clinic
HCA UK is an exceptional employer, offering a supportive and inclusive work environment at Harborne Hospital in Birmingham. With a strong focus on employee wellbeing, competitive benefits, and ample opportunities for career development, we empower our Housekeeping Supervisors to excel in their roles while contributing to the high standards of care for our patients. Join us to be part of a compassionate team that values integrity, respect, and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lister Fertility Clinic. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lister Fertility Clinic
Don't be shy about reaching out to Lister Fertility Clinic directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Supervisor in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lister Fertility Clinic and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lister Fertility Clinic
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
