At a Glance
- Tasks: Lead a diverse team to deliver exceptional food and drink service every day.
- Company: Join a vibrant hospitality group passionate about guest experience.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to collaborate with senior leaders and develop your career.
- Why this job: Make a real impact by leading a team and enhancing guest satisfaction.
- Qualifications: Strong communication skills and experience in hospitality management.
As General Manager, you will be responsible for a diverse team, serving the highest standard of food and drinks seven days per week. Providing exceptional guest service and hospitality is our passion; our guests are at the heart of everything we do.
Your day to day responsibilities include:
- Leading our team to deliver warm hospitality in a fantastic environment.
- Creating and carrying out an agreed business plan that meets sales and profit targets.
- Managing payroll budgets and rotas in line with agreed targets.
- Maintaining and reporting on all business records as required.
- Taking responsibility for all of the business operations when you are on shift and ensuring the team can operate in your absence.
- Focusing on improving the performance of your team and yourself, consistently achieving targets and delivering results.
- Being hands-on with F&B service, looking after guests and managing room bookings and enquiries.
Who are we looking for?
You will need to be proactive and a good communicator, ensuring the continued smooth running of the business. As General Manager, you will be comfortable collaborating with other senior leaders in our group, sharing best practices on operations, recruitment, retention, and developing talented individuals. Business acumen and experience with preparing P&Ls is essential.
General Manager in Skipton employer: Lister Arms
At The Lister Arms, we pride ourselves on fostering a supportive and dynamic work environment where our Housekeeping Supervisors can thrive. With competitive salaries and a focus on employee development, we offer opportunities for growth within our vibrant team, ensuring that every member feels valued and empowered to deliver exceptional guest experiences. Located in the picturesque setting of Mallam Skipton, our hotel provides a unique advantage for those who appreciate both a rewarding career and a beautiful backdrop.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Skipton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lister Arms. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lister Arms
Don't be shy about reaching out to Lister Arms directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Skipton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lister Arms and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lister Arms
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
