At a Glance
- Tasks: Lead a dynamic team in delivering exceptional food and beverage service.
- Company: Join a vibrant inn with a focus on guest satisfaction.
- Benefits: Competitive salary, flexible hours, generous leave, and employee discounts.
- Other info: Opportunities for career progression and bespoke training available.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in hospitality and strong team leadership skills required.
The predicted salary is between 26610 - 32524 £ per year.
Are you ready to take the next step in your F&B career?
We are searching for a Senior Food & Beverage Team Leader who can support our Deputy & Assistant Manager's in our busy Inn.
Your day to day; To lead and supervise front of house team across all areas, including the bar, lounge, restaurant and terrace to ensure they deliver exceptional service.
To oversee the full-service cycle and guest journey Work closely with the assistant managers to coordinate the daily operations.
To provide the kitchen team with guest pre orders.
Provide ongoing training and support throughout your shift ensuring team members are knowledgeable about their role and are able to uphold brand standards.
Ensure guest expectations are met and addressing any guest complaints in a timely manner.
Assist in the planning and execution of events.
Engage with guests regularly gathering feedback and making sure all needs are met.
Provide the team with performance feedback when required.
Who are we looking for?
You will need to be passionate about delivering a high standard of guest service and proactive to ensure the smooth running of your department and the team under you.
Senior Food and Beverage Team Leader is a hands-on role so you will need to be comfortable with rolling up your sleeves and getting involved with service.
You will be able to work in a fast-paced environment staying calm when under pressure whilst leading a team.
We need someone with previous experience of working within a busy, food-led operation.
Proven experience of leading a team or management experience is essential preferably in a hospitality, food and beverage or guest service environment.
You will have strong interpersonal skills, able to connect and motivate the team to keep an upbeat and harmonious environment.
Experience of handling guest complaints and operational challenges is desireable.
You will have a solid background in customer service, delivering a high standard of service to exceed expectations Our business is open all day every day so you will need to be flexible with the times you can work.
In return, we are offering a rewarding role with scope for career progression along with; A competitive salary, negotiable dependent on experience Stream - the ability to access up to 40% of your wages as you earn them each week 28 days annual leave (rising to 33 days after 5 years) Health cash plan Generous employee discounts Employee Assistance Programme Enhanced maternity and paternity pay Apprenticeships available Life assurance Bespoke training programmes accessible to all An engaging & supportive work environment
TPBN1_UKCT
Food & Beverage Senior Team Leader employer: Lister Arms
As a General Manager at our establishment, you will thrive in a vibrant work culture that prioritises exceptional guest service and team collaboration. We offer competitive benefits, opportunities for professional growth, and a supportive environment where your leadership can shine. Located in a bustling area, our venue provides a unique chance to engage with a diverse clientele while enjoying the dynamic atmosphere of the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Senior Team Leader
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lister Arms. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lister Arms
Don't be shy about reaching out to Lister Arms directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Senior Team Leader
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lister Arms and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lister Arms
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
