At a Glance
- Tasks: Lead and manage events, ensuring everything runs smoothly and guests are happy.
- Company: Join a top-rated hospitality employer with a supportive team culture.
- Benefits: Competitive pay, flexible shifts, free golf membership, and 50% off dining.
- Other info: Opportunities for growth, learning, and a fun annual celebration.
- Why this job: Be part of exciting events and make lasting memories for guests.
- Qualifications: Strong leadership skills and a passion for exceptional customer service.
The predicted salary is between 40500 - 49500 £ per year.
What you will do
- Oversee the setup, execution, and breakdown of events, ensuring that all details are handled efficiently and professionally.
Ensure events run smoothly and meet client expectations.
- Supervise and support event staff, including assigning tasks, providing on-the-job training and ensuring adherence to company policies and standards.
Foster a positive and productive work environment.
- Ensure all guests receive exceptional service. Address and resolve any issues or concerns that arise during events promptly and effectively.
- Maintain high standards of service quality and presentation throughout events. Ensure all facilities and equipment are in excellent condition.
- Collaborate with the kitchen, bar, and other departments to ensure seamless event delivery. Coordinate with vendors and suppliers as needed.
- Ensure all events comply with health and safety regulations and company policies. Conduct regular inspections and risk assessments.
- Assist in managing event-related inventory, including equipment and supplies. Ensure proper storage and maintenance of all items.
- Support the Conference & Banqueting Manager in liaising with clients to understand their needs and ensure their satisfaction.
Assist with pre-event planning and post-event follow-up.
What you will need
- Strong leadership skills with the ability to supervise and motivate a diverse team. Ability to inspire and drive performance.
- Excellent verbal and written communication skills. Ability to effectively convey information to staff, clients, and management.
- Passionate about delivering outstanding customer service. Ability to build and maintain strong client relationships.
- Exceptional organizational skills with the ability to prioritize tasks and manage multiple responsibilities simultaneously. Strong attention to detail.
- Proactive and resourceful in resolving issues. Ability to think critically and make sound decisions under pressure.
- Commitment to maintaining high standards of service quality and presentation. Ability to implement and monitor quality control measures.
- Flexible and adaptable approach to work. Willingness to work irregular hours, including evenings and weekends, as required by event schedules.
- Commitment to staff development and continuous improvement. Ability to mentor and support team members to achieve their full potential.
- Ability to identify and implement strategies to enhance operational efficiency and event delivery. Innovative and forward-thinking approach to service improvements.
What We Offer
- Competitive hourly rate
- Opportunity for advancement and progression
- Flexible shift patterns
- Learning and development pathways
- Pension scheme
- 50% employee food discount when dining with friends & family
- Free golf membership
- 10 Year Club - rewarding long service
- Complimentary daily soup, tea, coffee, cordial sodas, and filtered water on shift
- Level: our new on-demand pay system with integrated payroll savings, intelligent budgeting, and expert financial guidance.
- We celebrate our staff at the Annual Lisini Ball, a special evening of fun, food, and recognition.
- 24/7 support from our Employee Assistance Programme, partnered with the Burnt Chef, providing help whenever you need it.
- Annual Lisini Ball
- 20% off events
Awards
Best Hospitality Employer 2025
Highly Recommended in the Hospitality Health Employer Category 2025
So why not join the family? We'd love to meet you.
#J-18808-Ljbffr
Conference and Banqueting Supervisor in Motherwell employer: Lisini Pub Company Ltd
Lisini Pub Company Ltd is an exceptional employer located in Motherwell, offering a vibrant work environment where culinary creativity thrives. With flexible shifts and a strong emphasis on employee well-being, the company provides ample opportunities for career advancement and professional growth, all while fostering a supportive and inclusive culture that values teamwork and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Conference and Banqueting Supervisor in Motherwell
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lisini Pub Company Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lisini Pub Company Ltd
Don't be shy about reaching out to Lisini Pub Company Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Conference and Banqueting Supervisor in Motherwell
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lisini Pub Company Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lisini Pub Company Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
