Customer Sales Advisor

Customer Sales Advisor

Belfast Part-Time 20500 - 22000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our Sports Services Team to deliver top-notch customer service and promote our leisure offerings.
  • Company: Be part of Lisburn & Castlereagh City Council, dedicated to creating strong communities and business growth.
  • Benefits: Enjoy a competitive salary, flexible part-time hours, and the chance to make a real impact.
  • Why this job: This role offers a chance to enhance your career while helping others lead better lives.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and passion for customer service!
  • Other info: Apply online through our e-recruit system; we support applicants with disabilities.

The predicted salary is between 20500 - 22000 £ per year.

Location: Lough Moss Centre

Hours: Part Time 30 hours per week

Salary: Scale 3, NJC Spinal Column Point 7-9 £25,584-£26,409 (Full Time Equivalent)

Deliver better lives for all, whilst enhancing your career. These are the things we hold dear at Lisburn & Castlereagh City Council; respect, honesty, excellence, accountability, leadership & equality. We have an ambitious vision for our area. We want to create opportunities for strong, healthy communities, and business growth. Our success will create new opportunities for individuals, families & communities. Every role at LCCC contributes to this aim, and if appointed to this role you will be part of creating better lives for all.

As a member of the Sports Services Team, you will provide a professional customer service experience for visitors, members and potential members. This will include selling all relevant Sports & Leisure services and products to existing and potential customers and promoting all relevant Council services, events and programmes.

In return you will be offered a salary of £25,584 (Full Time Equivalent) per annum! Full time at LCCC is 37 hours per week.

The application form will only be available online. Applications for this post will be channelled exclusively through the Council's e-recruit system therefore application forms in hard copy will not be available to candidates. However, the Council will consider any requests for an application to be made in hard copy and will provide alternative arrangements where possible, for example access to a computer. The Council is committed to providing people with disabilities the opportunity to compete fairly for jobs. If you have any special needs or requirements with regard to any stage of the recruitment process please contact the HR&OD team via email or telephone.

Closing date: Tuesday 29 Apr 2025 16:00

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Customer Sales Advisor employer: Lisburn and Castlereagh Borough Council

At Lisburn & Castlereagh City Council, we pride ourselves on being an exceptional employer that values respect, honesty, and equality. Working as a Customer Sales Advisor at the Lough Moss Centre not only offers a competitive salary but also provides a supportive work culture focused on personal and professional growth. Join us in our mission to enhance community well-being while enjoying unique benefits such as flexible working hours and opportunities to engage with diverse community initiatives.
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Contact Detail:

Lisburn and Castlereagh Borough Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Sales Advisor

✨Tip Number 1

Familiarise yourself with the values and mission of Lisburn & Castlereagh City Council. Understanding their commitment to respect, honesty, and community growth will help you align your responses during any interviews or discussions.

✨Tip Number 2

Highlight your customer service experience in previous roles. Be ready to share specific examples of how you've successfully handled customer inquiries or resolved issues, as this is crucial for a Customer Sales Advisor position.

✨Tip Number 3

Research the Sports & Leisure services offered by the council. Being knowledgeable about their products and services will not only impress during interviews but also show your genuine interest in the role.

✨Tip Number 4

Prepare questions to ask during the interview that demonstrate your enthusiasm for the role and the organisation. This could include inquiries about team dynamics or future projects within the Sports Services Team.

We think you need these skills to ace Customer Sales Advisor

Customer Service Skills
Sales Techniques
Communication Skills
Interpersonal Skills
Product Knowledge
Problem-Solving Skills
Time Management
Teamwork
Attention to Detail
Adaptability
Conflict Resolution
Marketing Skills
Basic IT Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Customer Sales Advisor position. Tailor your application to highlight how your skills and experiences align with these expectations.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service and sales. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide excellent customer service.

Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the organisation. Mention specific examples of how you have successfully engaged with customers in the past and how you can contribute to the Council's vision of creating better lives for all.

Follow Application Instructions: Make sure to apply through the specified online system as mentioned in the job posting. Double-check that you have completed all required fields and uploaded any necessary documents before submitting your application.

How to prepare for a job interview at Lisburn and Castlereagh Borough Council

✨Understand the Role

Make sure you thoroughly read the job description and understand what a Customer Sales Advisor does. Familiarise yourself with the services and products offered by the council, as well as their values like respect and accountability.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations and ensured customer satisfaction, as this role heavily focuses on delivering a professional experience.

✨Demonstrate Your Sales Ability

Be ready to discuss your sales experience and techniques. Think of specific instances where you successfully sold a product or service, and be prepared to explain how you can apply those skills to promote the council's sports and leisure services.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of the interview. This shows your interest in the role and the organisation. You might ask about the team dynamics, upcoming projects, or how success is measured in this position.

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