At a Glance
- Tasks: Provide top-notch customer service and manage orders in a friendly team.
- Company: Join a market-leading company with a supportive culture.
- Benefits: Hybrid work model, training, and a friendly team environment.
- Other info: Fixed term contract until September 2026 with career growth potential.
- Why this job: Make a difference by helping customers and building relationships.
- Qualifications: Basic MS Office skills and excellent communication abilities.
Lisa Wright Recruitment is excited to announce an opportunity for a Customer Service Administrator to join a market-leading company located in Alconbury, Cambridgeshire. This is a fantastic chance to work in a supportive, friendly team environment with a company at the forefront of its industry. This is a fixed term contract until the end of September 2026. After an initial 5 week training period, you will have the opportunity to work hybrid - 2 days office based and 3 days remote.
Key Responsibilities of the Customer Service Administrator:
- Answering inbound customer calls professionally
- Taking and processing customer orders efficiently
- Managing customer returns
- Addressing customer account queries
- Ensuring the computer system is updated consistently
To be considered for the Customer Service Administrator role, you will need:
- A basic knowledge of MS Office
- Excellent interpersonal and communication skills
- High attention to detail and accuracy
- Strong ability to build lasting relationships with customers and colleagues
- A professional telephone manner
Additional Role Information:
- Hours: Monday to Friday, between 8:00 AM – 5:00 PM.
- Location: Alconbury, Cambridgeshire. Own transport is essential due to the location. Easily accessible from Peterborough and Huntingdon.
If you’re looking for a Customer Service Administrator role in Alconbury, Cambridgeshire, and meet the qualifications, we want to hear from you! Click apply now to take the next step in your career.
Customer Service Administrator in Alconbury employer: Lisa Wright Recruitment
Join a market-leading company in Alconbury, Cambridgeshire, where you will thrive in a supportive and friendly team environment. With a focus on employee growth, this role offers hybrid working options after an initial training period, allowing for a balanced work-life dynamic. Enjoy the benefits of being part of an industry leader that values your contributions and fosters lasting relationships with both customers and colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator in Alconbury
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your phone skills! Since you'll be handling customer calls, try role-playing with a friend or family member. This will help you sound professional and confident when it counts.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the company and might even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Service Administrator in Alconbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights the skills and experiences that match the Customer Service Administrator role. We want to see how your background aligns with answering calls, processing orders, and managing customer queries.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you’re excited about joining our friendly team in Alconbury. Let us know how you can contribute to our supportive environment.
Show Off Your Attention to Detail:In this role, accuracy is key! Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, as it reflects the high standards we uphold.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Lisa Wright Recruitment
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Communication Skills
As a Customer Service Administrator, strong communication is key. Practice answering common interview questions out loud, focusing on clarity and professionalism. You might even want to role-play with a friend to get comfortable with handling customer scenarios.
✨Highlight Your Attention to Detail
Given the importance of accuracy in this role, be prepared to discuss examples from your past experiences where your attention to detail made a difference. Whether it’s processing orders or managing returns, specific anecdotes will make your case stronger.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training process, and hybrid working arrangements. This shows that you’re not just interested in the job, but also in how you can fit into their culture.
