At a Glance
- Tasks: Deliver top-notch skincare treatments and maintain client care with precision.
- Company: Join Lisa Franklin, a leader in innovative skincare solutions in Knightsbridge.
- Benefits: Gain hands-on experience, work with industry experts, and enjoy a vibrant team culture.
- Why this job: Be part of a prestigious brand, enhance your skills, and make a real impact on clients' lives.
- Qualifications: Must have Level 3 beauty therapy qualification and 2 years of relevant experience.
- Other info: Opportunity to grow your career with one of the most respected skincare brands.
The predicted salary is between 30000 - 42000 £ per year.
Role Overview
We are seeking a highly skilled Skin Specialist. The ideal candidate will be qualified to at least Level 4 as an aesthetic practitioner or senior therapist, passionate about skincare, results-focused, and dedicated to providing an exceptional patient/client experience. You will play a crucial role in performing expert-led treatments, educating patients/clients\’ on skincare routines, and driving retail sales through personalised recommendations.
Key Responsibilities
Treatment & Client Care
Perform all Lisa Franklin treatment protocols with precision and expertise, ensuring exceptional standards in every client session.
Deliver advanced skin treatments (such as radiofrequency, microneedling, IPL and laser-based modalities) in line with clinic protocols.
Conduct in-depth skin consultations, tailoring treatment plans to meet individual needs and achieving visible, long-term transformations.
Maintain meticulous client records, tracking treatment progress and homecare to ensure optimal results.
Provide aftercare guidance, educating clients on best practices to enhance their skincare results.
Retail & Upselling
Actively recommend and upsell skincare products based on patient/clients’ concerns and treatment plans.
Confidently educate patients/clients on the benefits of the Lisa Franklin product range, demonstrating expert knowledge of ingredients and their efficacy.
Identify opportunities to introduce new treatments or add-on services to enhance the client experience.
Clinic Operations & Professionalism
Maintain a pristine, luxury-standard treatment environment.
Collaborate with the Front of House team to optimise scheduling, follow-ups, and rebooking strategies.
Work closely with senior management to meet sales targets and Key Performance Indicators (KPIs).
Requirements
Industry qualified to at least Level 4 with a minimum of two years of relevant experience.
Strong expertise in advanced treatments.
Confident in upselling skincare products and treatment plans to drive both patient/client results and clinic performance.
Impeccable communication and interpersonal skills, with a luxury service mindset.
A passion for continuous learning, staying up to date with the latest advancements and industry innovations.
Professional, polished, and well-presented at all times, embodying the Lisa Franklin brand values.
Esthetician employer: Lisa Franklin London
Contact Detail:
Lisa Franklin London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Esthetician
✨Tip Number 1
Familiarize yourself with the Lisa Franklin product range and treatment protocols. Understanding our unique offerings will not only help you during the interview but also demonstrate your genuine interest in our brand.
✨Tip Number 2
Showcase your customer-focused mindset by preparing examples of how you've successfully tailored treatments to meet individual client needs in your previous roles. This will highlight your commitment to delivering exceptional client experiences.
✨Tip Number 3
Stay updated on the latest skincare trends and advancements. Being knowledgeable about current industry developments will position you as a forward-thinking candidate who is eager to contribute to our innovative approach.
✨Tip Number 4
Prepare to discuss how you can effectively collaborate with both clients and the Front of House team. Emphasizing your teamwork skills will show that you can maintain the high standards of cleanliness and client care we uphold at Lisa Franklin.
We think you need these skills to ace Esthetician
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Lisa Franklin's ethos and treatment protocols. Highlight your understanding of their innovative approach to skincare in your application.
Showcase Relevant Experience: Emphasize your Level 3 qualification in beauty therapy and detail your relevant experience. Provide specific examples of how you've delivered exceptional client care and achieved results in previous roles.
Personalize Your Application: Tailor your CV and cover letter to reflect your passion for skincare and your commitment to high standards. Mention any familiarity with the Lisa Franklin product range and how you can contribute to their mission.
Highlight Interpersonal Skills: Demonstrate your exceptional interpersonal skills by sharing experiences where you effectively communicated with clients. Show how you understand their unique skincare needs and how you can develop personalized treatment plans.
How to prepare for a job interview at Lisa Franklin London
✨Show Your Passion for Skincare
Make sure to express your genuine enthusiasm for skincare and the beauty industry. Share specific examples of how you've gone above and beyond to achieve great results for clients in your previous roles.
✨Demonstrate Your Knowledge
Be prepared to discuss the latest trends and advancements in skincare. Familiarize yourself with the Lisa Franklin product range and be ready to explain how you would recommend these products to clients based on their individual needs.
✨Highlight Your Interpersonal Skills
Since exceptional communication is key, practice articulating how you effectively interact with clients. Share experiences where you successfully understood and addressed unique skincare concerns, showcasing your customer-focused mindset.
✨Prepare for Practical Scenarios
Anticipate questions about how you would handle specific client situations or treatment plans. Think through your approach to maintaining high standards in treatment rooms and ensuring equipment is always in optimal condition.