E-Commerce & CRM Executive in Norwich

E-Commerce & CRM Executive in Norwich

Norwich Full-Time 27000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive customer engagement through creative email marketing and data analysis.
  • Company: Join Lisa Angel Ltd, a vibrant retail brand focused on joy and creativity.
  • Benefits: Competitive salary, supportive team culture, and opportunities for personal growth.
  • Why this job: Be part of a dynamic team that values creativity and innovation in e-commerce.
  • Qualifications: Strong copywriting skills and a knack for data analysis.
  • Other info: Flexible work environment with a focus on equality and inclusivity.

The predicted salary is between 27000 - 30000 £ per year.

Company Overview

Lisa Angel Ltd is a thriving retail company that began with the vision of Lisa Angel, who transformed her passion for creativity into a successful business. With a mission to create products that accompany life's small moments of joy, we pride ourselves on our commitment to creativity, positivity, and care in everything we do.

Job Purpose

We're looking for a curious, detail-oriented CRM Executive to help bring our customer communications to life. Your main role would be to align CRM activity with product launches, promotional campaigns, and trading initiatives. Using Klaviyo, you'll deliver targeted communications while continuously testing, optimising, and improving. Alongside campaign focused emails, you will also roll out automated, personalised journeys that drive engagement, repeat purchases, and lifetime value. Alongside CRM, you will support our proprietary site and our wholesale site, delivering on-site content in line with trading priorities and working on optimisations to continually improve conversion rates. Experience using measurement tools to analyse and provide recommendations.

Key Responsibilities:

  • Email marketing best practices, including automation, segmentation and personalisation techniques
  • Monitor and report on CRM performance (open rates, CTR, conversion, revenue per send), turning insights into clear, practical actions
  • Strong copywriting skills, particularly for email content and subject lines
  • Support the execution of product launches, drops, and seasonal campaigns onsite
  • Assist with asset coordination, and alignment across paid, CRM, affiliates and onsite activity
  • Attend events as required to assist with promotional activity
  • Working in other areas of Lisa Angel, as necessary based on needs of the business

The successful Ecommerce & CRM Executive will have the following attributes:

  • Be data-aware with analytical and problem-solving skills to interpret complex data and make informed decisions
  • Strong organisational skills, able to manage a varied workload and meet deadlines
  • Strong communication skills
  • A positive and approachable manner with a 'can do' attitude
  • Comfortable with working as part of a team and independently
  • Able to use initiative and to problem-solve
  • Demonstrate a commitment to equality, diversity and inclusivity

Reports to: Head of Marketing

Salary: £27 -£30k

E-Commerce & CRM Executive in Norwich employer: Lisa Angel Limited

At Lisa Angel Ltd, we foster a vibrant and inclusive work culture that champions creativity and positivity, making it an exceptional place for the E-Commerce & CRM Executive role. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment that encourages innovation. Located in a dynamic retail setting, we offer competitive salaries and the chance to be part of a team that celebrates life's small moments of joy.
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Contact Detail:

Lisa Angel Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land E-Commerce & CRM Executive in Norwich

✨Tip Number 1

Network like a pro! Reach out to people in the e-commerce and CRM space on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Show off your skills! Create a portfolio showcasing your email marketing campaigns, automation strategies, and any data analysis you've done. This will give potential employers a taste of what you can bring to the table.

✨Tip Number 3

Be proactive! If you see a company you love, don’t wait for them to post a job. Send them a message expressing your interest and how you can help with their CRM efforts. It shows initiative and enthusiasm!

✨Tip Number 4

Apply through our website! We love seeing applications directly from our site. It shows you’re genuinely interested in joining our team and helps us keep track of your application more easily.

We think you need these skills to ace E-Commerce & CRM Executive in Norwich

Email Marketing Best Practices
Automation Techniques
Segmentation Techniques
Personalisation Techniques
Klaviyo
CRM Performance Monitoring
Copywriting Skills
Data Analysis
Analytical Skills
Problem-Solving Skills
Organisational Skills
Communication Skills
Teamwork
Initiative

Some tips for your application 🫡

Show Your Creativity: When you're crafting your application, let your personality shine through! We love creativity at StudySmarter, so don’t be afraid to showcase your unique style in your cover letter and CV. Make it engaging and memorable!

Tailor Your Application: Make sure to tailor your application specifically for the E-Commerce & CRM Executive role. Highlight your relevant experience with email marketing, CRM tools like Klaviyo, and any data analysis skills you have. We want to see how you can bring value to our team!

Be Data-Driven: Since this role involves a lot of data analysis, mention any experience you have with measuring campaign performance or using analytics tools. Show us how you’ve turned insights into actionable strategies in your previous roles!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Lisa Angel Ltd!

How to prepare for a job interview at Lisa Angel Limited

✨Know Your CRM Tools

Familiarise yourself with Klaviyo and other CRM tools mentioned in the job description. Be ready to discuss how you've used these tools in the past, focusing on specific campaigns or strategies that drove engagement and conversions.

✨Showcase Your Copywriting Skills

Prepare examples of your best email content or marketing copy. Highlight your ability to create engaging subject lines and personalised messages that resonate with customers. This will demonstrate your strong communication skills and creativity.

✨Data-Driven Mindset

Brush up on your analytical skills! Be prepared to discuss how you’ve monitored and reported on CRM performance metrics like open rates and conversion rates. Show them you can turn data insights into actionable strategies.

✨Emphasise Teamwork and Initiative

Lisa Angel Ltd values a positive attitude and teamwork. Share examples of how you've collaborated with others on projects and taken the initiative to solve problems. This will show you're a great fit for their company culture.

E-Commerce & CRM Executive in Norwich
Lisa Angel Limited
Location: Norwich
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