CRM & E-Commerce Executive in Norwich

CRM & E-Commerce Executive in Norwich

Norwich Full-Time 27000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive customer engagement through creative email marketing and optimise our e-commerce platforms.
  • Company: Join Lisa Angel Ltd, a vibrant retail brand focused on creativity and positivity.
  • Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
  • Other info: Dynamic role with a focus on creativity and collaboration in a thriving business.
  • Why this job: Be part of a mission to create joy through innovative products and impactful communications.
  • Qualifications: Strong copywriting skills and a knack for data analysis are essential.

The predicted salary is between 27000 - 30000 £ per year.

Company Overview

Lisa Angel Ltd is a thriving retail company that began with the vision of Lisa Angel, who transformed her passion for creativity into a successful business. With a mission to create products that accompany life's small moments of joy, we pride ourselves on our commitment to creativity, positivity, and care in everything we do.

Job Purpose

We're looking for a curious, detail-oriented CRM Executive to help bring our customer communications to life. Your main role would be to align CRM activity with product launches, promotional campaigns, and trading initiatives. Using Klaviyo, you'll deliver targeted communications while continuously testing, optimising, and improving. Alongside campaign focused emails, you will also roll out automated, personalised journeys that drive engagement, repeat purchases, and lifetime value. Alongside CRM, you will support our proprietary site lisaangel.co.uk and our wholesale site, delivering on-site content in line with trading priorities and working on optimisations to continually improve conversion rates. Experience using measurement tools to analyse and provide recommendations.

Key Responsibilities:

  • Email marketing best practices, including automation, segmentation and personalisation techniques
  • Monitor and report on CRM performance (open rates, CTR, conversion, revenue per send), turning insights into clear, practical actions
  • Strong copywriting skills, particularly for email content and subject lines
  • Support the execution of product launches, drops, and seasonal campaigns onsite
  • Assist with asset coordination, and alignment across paid, CRM, affiliates and onsite activity
  • Attend events as required to assist with promotional activity
  • Working in other areas of Lisa Angel, as necessary based on needs of the business

The successful Ecommerce & CRM Executive will have the following attributes:

  • Be data-aware with analytical and problem-solving skills to interpret complex data and make informed decisions
  • Strong organisational skills, able to manage a varied workload and meet deadlines
  • Strong communication skills
  • A positive and approachable manner with a 'can do' attitude
  • Comfortable with working as part of a team and independently
  • Able to use initiative and to problem-solve
  • Demonstrate a commitment to equality, diversity and inclusivity

Reports to: Head of Marketing

Salary: £27 -£30k

CRM & E-Commerce Executive in Norwich employer: Lisa Angel Limited

At Lisa Angel Ltd, we foster a vibrant and inclusive work culture that celebrates creativity and positivity, making it an exceptional place for the CRM & E-Commerce Executive role. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment that encourages innovation and collaboration. Located in a dynamic retail setting, we offer competitive salaries and the chance to contribute to meaningful projects that enhance customer experiences and drive business success.
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Contact Detail:

Lisa Angel Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land CRM & E-Commerce Executive in Norwich

✨Tip Number 1

Get to know the company inside out! Research Lisa Angel Ltd, their products, and their values. This way, when you get that interview, you can show off your knowledge and passion for what they do.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!

✨Tip Number 3

Prepare for the interview by practising common questions related to CRM and e-commerce. Think about how your skills align with their needs, especially around email marketing and data analysis.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Lisa Angel Ltd.

We think you need these skills to ace CRM & E-Commerce Executive in Norwich

CRM Management
Email Marketing
Klaviyo
Automation Techniques
Segmentation
Personalisation Techniques
Data Analysis
Copywriting
Performance Monitoring
Conversion Rate Optimisation
Organisational Skills
Communication Skills
Problem-Solving Skills
Team Collaboration
Initiative

Some tips for your application 🫡

Show Your Creativity: When you're crafting your application, let your personality shine through! We love creativity at StudySmarter, so don’t be afraid to showcase your unique style in your cover letter and CV. Make it engaging and memorable!

Tailor Your Application: Make sure to tailor your application specifically for the CRM & E-Commerce Executive role. Highlight your relevant experience with email marketing, automation, and any tools like Klaviyo that you’ve used. We want to see how you can bring value to our team!

Be Data-Driven: Since this role involves analysing CRM performance, include examples of how you've used data to drive decisions in your previous roles. Show us your analytical skills and how you can turn insights into actionable strategies!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Lisa Angel Ltd!

How to prepare for a job interview at Lisa Angel Limited

✨Know Your CRM Tools

Familiarise yourself with Klaviyo and other CRM tools mentioned in the job description. Be ready to discuss how you've used these tools in past roles, focusing on specific campaigns or strategies that drove engagement.

✨Showcase Your Copywriting Skills

Prepare examples of your best email content or marketing copy. Highlight your ability to create engaging subject lines and personalised messages that resonate with customers. This will demonstrate your strong communication skills.

✨Data-Driven Mindset

Brush up on your analytical skills! Be prepared to discuss how you’ve monitored and reported on CRM performance metrics like open rates and conversion rates. Share insights you've gained from data and how they influenced your decisions.

✨Emphasise Teamwork and Initiative

Think of examples where you've worked collaboratively in a team or taken the initiative to solve a problem. Lisa Angel values a positive attitude and teamwork, so showcasing your ability to work well with others will be key.

CRM & E-Commerce Executive in Norwich
Lisa Angel Limited
Location: Norwich

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