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For Companies At a Glance
- Tasks: Create engaging customer communications and optimise email marketing campaigns.
- Company: Join Lisa Angel Ltd, a creative retail company focused on joy and positivity.
- Benefits: Flexible working hours, creative environment, and opportunities for personal growth.
- Why this job: Be part of a vibrant team that values creativity and customer connection.
- Qualifications: Strong copywriting skills and experience with email marketing tools.
- Other info: Dynamic role with opportunities to work across various business areas.
The predicted salary is between 36000 - 60000 £ per year.
Company Overview
Lisa Angel Ltd is a thriving retail company that began with the vision of Lisa Angel, who transformed her passion for creativity into a successful business. With a mission to create products that accompany life's small moments of joy, we pride ourselves on our commitment to creativity, positivity, and care in everything we do.
Job Purpose
We’re looking for a curious, detail-oriented CRM Executive to help bring our customer communications to life. Your main role would be to align CRM activity with product launches, promotional campaigns, and trading initiatives. Using Klaviyo, you’ll deliver targeted communications while continuously testing, optimising, and improving. Alongside campaign focused emails, you will also roll out automated, personalised journeys that drive engagement, repeat purchases, and lifetime value. Alongside CRM, you will support our proprietary site lisaangel.co.uk and our wholesale site, delivering on-site content in line with trading priorities and working on optimisations to continually improve conversion rates. Experience using measurement tools to analyse and provide recommendations.
Key Responsibilities:
- Email marketing best practices, including automation, segmentation and personalisation techniques
- Monitor and report on CRM performance (open rates, CTR, conversion, revenue per send), turning insights into clear, practical actions
- Strong copywriting skills, particularly for email content and subject lines
- Support the execution of product launches, drops, and seasonal campaigns onsite
- Assist with asset coordination, and alignment across paid, CRM, affiliates and onsite activity
- Attend events as required to assist with promotional activity
- Working in other areas of Lisa Angel, as necessary based on needs of the business
E-Commerce & CRM Executive in Norfolk employer: Lisa Angel Limited
Contact Detail:
Lisa Angel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-Commerce & CRM Executive in Norfolk
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce and CRM space on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a mini portfolio showcasing your best email campaigns or CRM strategies. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Be proactive! Don’t just wait for job openings; reach out to companies you admire, like Lisa Angel Ltd. Express your interest and how you can contribute to their mission.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in e-commerce and CRM. Join webinars or online courses to sharpen your skills, and mention these in your conversations with potential employers.
We think you need these skills to ace E-Commerce & CRM Executive in Norfolk
Some tips for your application 🫡
Show Your Creativity: Since we're all about creativity at Lisa Angel, make sure your application reflects your unique style. Use engaging language and showcase your personality in your cover letter to stand out from the crowd.
Tailor Your CV: Don’t just send a generic CV! Tailor it to highlight your experience with CRM, email marketing, and any relevant tools like Klaviyo. We want to see how your skills align with our mission and the role.
Highlight Your Analytical Skills: We love data-driven decisions! Make sure to mention any experience you have with measuring campaign performance and turning insights into actionable strategies. Show us how you can optimise our CRM efforts.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining the Lisa Angel team!
How to prepare for a job interview at Lisa Angel Limited
✨Know Your CRM Tools
Familiarise yourself with Klaviyo and other CRM tools mentioned in the job description. Be ready to discuss how you've used these tools in the past, focusing on specific campaigns or strategies that drove engagement and conversions.
✨Showcase Your Copywriting Skills
Prepare examples of your best email content and subject lines. Highlight your ability to create engaging copy that resonates with customers, as this role heavily relies on strong communication skills.
✨Understand the Brand's Vision
Research Lisa Angel Ltd and understand their mission of creating joy through creativity. Be prepared to discuss how you can align your CRM strategies with their brand values and contribute to their overall goals.
✨Be Data-Driven
Brush up on your analytical skills. Be ready to talk about how you've monitored and reported on CRM performance metrics in the past, and how you turned insights into actionable strategies to improve results.