At a Glance
- Tasks: Engage customers through creative email campaigns and optimise our e-commerce site.
- Company: Join Lisa Angel Ltd, a vibrant retail brand focused on joy and creativity.
- Benefits: Flexible working hours, creative environment, and opportunities for personal growth.
- Other info: Dynamic role with opportunities to attend events and collaborate across teams.
- Why this job: Be part of a team that brings joy to customers while honing your marketing skills.
- Qualifications: Strong copywriting skills and a passion for e-commerce and customer engagement.
The predicted salary is between 30000 - 40000 £ per year.
Company Overview
Lisa Angel Ltd is a thriving retail company that began with the vision of Lisa Angel, who transformed her passion for creativity into a successful business. With a mission to create products that accompany life's small moments of joy, we pride ourselves on our commitment to creativity, positivity, and care in everything we do.
Job Purpose
We’re looking for a curious, detail-oriented CRM Executive to help bring our customer communications to life. Your main role would be to align CRM activity with product launches, promotional campaigns, and trading initiatives. Using Klaviyo, you’ll deliver targeted communications while continuously testing, optimising, and improving. Alongside campaign focused emails, you will also roll out automated, personalised journeys that drive engagement, repeat purchases, and lifetime value. Alongside CRM, you will support our proprietary site lisaangel.co.uk and our wholesale site, delivering on-site content in line with trading priorities and working on optimisations to continually improve conversion rates. Experience using measurement tools to analyse and provide recommendations.
Key Responsibilities:
- Email marketing best practices, including automation, segmentation and personalisation techniques
- Monitor and report on CRM performance (open rates, CTR, conversion, revenue per send), turning insights into clear, practical actions
- Strong copywriting skills, particularly for email content and subject lines
- Support the execution of product launches, drops, and seasonal campaigns onsite
- Assist with asset coordination, and alignment across paid, CRM, affiliates and onsite activity
- Attend events as required to assist with promotional activity
- Working in other areas of Lisa Angel, as necessary based on needs of the business
CRM E-Commerce Executive in Norfolk employer: Lisa Angel Limited
At Lisa Angel Ltd, we foster a vibrant and creative work culture that encourages innovation and personal growth. As a CRM & E-Commerce Executive, you will benefit from a supportive environment that values your contributions, offers opportunities for professional development, and promotes a healthy work-life balance. Located in a dynamic retail setting, our team is dedicated to making every day rewarding, ensuring that you can thrive while helping us spread joy through our products.
StudySmarter Expert Advice🤫
We think this is how you could land CRM E-Commerce Executive in Norfolk
✨Tip Number 1
Get to know the company inside out! Research Lisa Angel Ltd, their products, and their values. This will help you tailor your conversations and show that you're genuinely interested in being part of their creative journey.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a referral, which is always a bonus!
✨Tip Number 3
Show off your skills! If you have experience with Klaviyo or similar tools, be ready to discuss specific campaigns you've worked on. Bring examples of how you've optimised email marketing strategies to drive engagement and sales.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Lisa Angel Ltd.
We think you need these skills to ace CRM E-Commerce Executive in Norfolk
Some tips for your application 🫡
Show Your Creativity:Since we're all about creativity at Lisa Angel, make sure your application reflects your unique style. Use engaging language and showcase your personality in your cover letter to stand out from the crowd.
Tailor Your CV:Don’t just send a generic CV! Tailor it to highlight your experience with CRM and e-commerce. Mention specific tools like Klaviyo and any relevant campaigns you've worked on to show us you’re the perfect fit for the role.
Highlight Your Copywriting Skills:As strong copywriting is key for this role, include examples of your best email content or marketing materials. Show us how you can craft compelling messages that drive engagement and conversions.
Apply Through Our Website:We love it when candidates apply directly through our website! It helps us keep everything organised and makes sure your application gets the attention it deserves. So, don’t hesitate – hit that apply button!
How to prepare for a job interview at Lisa Angel Limited
✨Know Your CRM Tools
Familiarise yourself with Klaviyo and other CRM tools mentioned in the job description. Be ready to discuss how you've used these tools in past roles, focusing on specific campaigns or strategies that drove engagement.
✨Showcase Your Copywriting Skills
Prepare examples of your best email content and subject lines. Think about how you can demonstrate your ability to create engaging copy that aligns with the brand's voice and drives conversions.
✨Understand the Brand's Mission
Research Lisa Angel Ltd and its commitment to creativity and positivity. Be prepared to discuss how you can contribute to their mission through your role, especially in aligning CRM activities with product launches and promotional campaigns.
✨Be Data-Driven
Brush up on your analytical skills. Be ready to talk about how you've monitored and reported on CRM performance metrics in the past, and how you turned insights into actionable strategies to improve results.
