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For Companies At a Glance
- Tasks: Engage customers through creative email campaigns and optimise our e-commerce site.
- Company: Join Lisa Angel Ltd, a vibrant retail brand focused on joy and creativity.
- Benefits: Competitive salary, supportive team culture, and opportunities for personal growth.
- Other info: Flexible work environment with exciting career development opportunities.
- Why this job: Be part of a dynamic team that values creativity and makes a real impact.
- Qualifications: Strong copywriting skills and a knack for data analysis.
The predicted salary is between 27000 - 30000 £ per year.
Company Overview
Lisa Angel Ltd is a thriving retail company that began with the vision of Lisa Angel, who transformed her passion for creativity into a successful business. With a mission to create products that accompany life's small moments of joy, we pride ourselves on our commitment to creativity, positivity, and care in everything we do.
Job Purpose
We’re looking for a curious, detail-oriented CRM Executive to help bring our customer communications to life. Your main role would be to align CRM activity with product launches, promotional campaigns, and trading initiatives. Using Klaviyo, you’ll deliver targeted communications while continuously testing, optimising, and improving. Alongside campaign focused emails, you will also roll out automated, personalised journeys that drive engagement, repeat purchases, and lifetime value. Alongside CRM, you will support our proprietary site lisaangel.co.uk and our wholesale site, delivering on-site content in line with trading priorities and working on optimisations to continually improve conversion rates. Experience using measurement tools to analyse and provide recommendations.
Key Responsibilities:
- Email marketing best practices, including automation, segmentation and personalisation techniques
- Monitor and report on CRM performance (open rates, CTR, conversion, revenue per send), turning insights into clear, practical actions
- Strong copywriting skills, particularly for email content and subject lines
- Support the execution of product launches, drops, and seasonal campaigns onsite
- Assist with asset coordination, and alignment across paid, CRM, affiliates and onsite activity
- Attend events as required to assist with promotional activity
- Working in other areas of Lisa Angel, as necessary based on needs of the business
The successful Ecommerce & CRM Executive will have the following attributes:
- Be data-aware with analytical and problem-solving skills to interpret complex data and make informed decisions
- Strong organisational skills, able to manage a varied workload and meet deadlines
- Strong communication skills
- A positive and approachable manner with a ‘can do’ attitude
- Comfortable with working as part of a team and independently
- Able to use initiative and to problem-solve
- Demonstrate a commitment to equality, diversity and inclusivity
Reports to: Head of Marketing
Salary: £27 - £30k
Locations
CRM & E-Commerce Executive in Norfolk, Norwich employer: Lisa Angel Limited
Contact Detail:
Lisa Angel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM & E-Commerce Executive in Norfolk, Norwich
✨Tip Number 1
Get to know the company inside out! Research Lisa Angel Ltd, their products, and their values. This way, when you get that interview, you can show them you’re not just another candidate but someone who genuinely connects with their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Lisa Angel. Plus, it shows your enthusiasm and initiative!
✨Tip Number 3
Prepare for the interview by practising common questions related to CRM and e-commerce. Think about how you can demonstrate your analytical skills and creativity in real-life scenarios. We want to see how you can bring those small moments of joy to life!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to dive into the world of CRM and e-commerce with us.
We think you need these skills to ace CRM & E-Commerce Executive in Norfolk, Norwich
Some tips for your application 🫡
Show Your Creativity: When applying, let your personality shine through! We love creativity at StudySmarter, so don’t be afraid to showcase your unique style in your application. Whether it’s your cover letter or CV, make it engaging and reflective of who you are.
Tailor Your Application: Make sure to customise your application for the CRM & E-Commerce Executive role. Highlight your relevant experience with email marketing, automation, and data analysis. We want to see how your skills align with our mission and values!
Be Data-Driven: Since this role involves a lot of data analysis, mention any tools or methods you’ve used to track performance metrics. Show us how you’ve turned insights into actionable strategies in your previous roles – we’re all about optimising and improving!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Lisa Angel Ltd!
How to prepare for a job interview at Lisa Angel Limited
✨Know Your CRM Tools
Familiarise yourself with Klaviyo and other CRM tools mentioned in the job description. Be ready to discuss how you've used these tools in the past, focusing on specific campaigns or strategies that drove engagement and conversions.
✨Showcase Your Copywriting Skills
Prepare examples of your best email content and subject lines. Think about how you can demonstrate your ability to create engaging copy that aligns with the brand's voice and drives action. Practice articulating your thought process behind your writing.
✨Data-Driven Mindset
Brush up on your analytical skills! Be prepared to discuss how you've monitored and reported on CRM performance metrics like open rates and conversion rates. Have a few examples ready where you turned insights into actionable strategies.
✨Emphasise Teamwork and Initiative
Lisa Angel values a positive and collaborative approach. Be ready to share experiences where you worked as part of a team or took the initiative to solve a problem. Highlight your adaptability and willingness to support various areas of the business.