At a Glance
- Tasks: Drive customer engagement through creative email marketing and optimise our e-commerce platforms.
- Company: Join Lisa Angel Ltd, a vibrant retail brand focused on creativity and positivity.
- Benefits: Competitive salary, supportive team culture, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values creativity and makes a real impact on customer experiences.
- Qualifications: Strong copywriting skills and a knack for data analysis are essential.
- Other info: Flexible working environment with a focus on equality and inclusivity.
The predicted salary is between 27000 - 30000 £ per year.
Company Overview
Lisa Angel Ltd is a thriving retail company that began with the vision of Lisa Angel, who transformed her passion for creativity into a successful business. With a mission to create products that accompany life's small moments of joy, we pride ourselves on our commitment to creativity, positivity, and care in everything we do.
Job Purpose
We’re looking for a curious, detail-oriented CRM Executive to help bring our customer communications to life. Your main role would be to align CRM activity with product launches, promotional campaigns, and trading initiatives. Using Klaviyo, you’ll deliver targeted communications while continuously testing, optimising, and improving. Alongside campaign focused emails, you will also roll out automated, personalised journeys that drive engagement, repeat purchases, and lifetime value. Alongside CRM, you will support our proprietary site lisaangel.co.uk and our wholesale site, delivering on-site content in line with trading priorities and working on optimisations to continually improve conversion rates. Experience using measurement tools to analyse and provide recommendations.
Key Responsibilities:
- Email marketing best practices, including automation, segmentation and personalisation techniques
- Monitor and report on CRM performance (open rates, CTR, conversion, revenue per send), turning insights into clear, practical actions
- Strong copywriting skills, particularly for email content and subject lines
- Support the execution of product launches, drops, and seasonal campaigns onsite
- Assist with asset coordination, and alignment across paid, CRM, affiliates and onsite activity
- Attend events as required to assist with promotional activity
- Working in other areas of Lisa Angel, as necessary based on needs of the business
The successful Ecommerce & CRM Executive will have the following attributes:
- Be data-aware with analytical and problem-solving skills to interpret complex data and make informed decisions
- Strong organisational skills, able to manage a varied workload and meet deadlines
- Strong communication skills
- A positive and approachable manner with a ‘can do’ attitude
- Comfortable with working as part of a team and independently
- Able to use initiative and to problem-solve
- Demonstrate a commitment to equality, diversity and inclusivity
Reports to: Head of Marketing
Salary: £27 -£30k
E-Commerce & CRM Executive in King's Lynn employer: Lisa Angel Limited
Contact Detail:
Lisa Angel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-Commerce & CRM Executive in King's Lynn
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce and CRM space on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your email marketing campaigns, analytics reports, or any relevant projects. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching Lisa Angel Ltd and its products. Be ready to discuss how your experience aligns with their mission and how you can contribute to their CRM efforts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace E-Commerce & CRM Executive in King's Lynn
Some tips for your application 🫡
Show Your Creativity: When you're crafting your application, let your creativity shine through! Use engaging language and showcase your personality. Remember, we love creativity at StudySmarter, so don’t hold back!
Tailor Your CV and Cover Letter: Make sure to tailor your CV and cover letter specifically for the E-Commerce & CRM Executive role. Highlight relevant experience with email marketing, CRM tools like Klaviyo, and any data analysis skills you have. We want to see how you fit into our vision!
Be Data-Driven: Since this role involves a lot of data analysis, mention any experience you have with monitoring performance metrics or using measurement tools. Show us how you can turn insights into actionable strategies – that’s what we’re looking for!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Lisa Angel Ltd!
How to prepare for a job interview at Lisa Angel Limited
✨Know Your CRM Tools
Familiarise yourself with Klaviyo and other CRM tools mentioned in the job description. Be ready to discuss how you've used these tools in the past, focusing on specific campaigns or strategies that drove engagement and conversions.
✨Showcase Your Copywriting Skills
Prepare examples of your best email content or marketing copy. Highlight your ability to create engaging subject lines and personalised messages that resonate with customers. This will demonstrate your strong communication skills and creativity.
✨Be Data-Driven
Brush up on your analytical skills! Be prepared to discuss how you monitor and report on CRM performance metrics like open rates and conversion rates. Share any insights you've gained from data analysis and how you've turned them into actionable strategies.
✨Demonstrate Team Spirit
Lisa Angel values collaboration, so be ready to talk about your experience working in teams. Share examples of how you've contributed to group projects or supported colleagues, showcasing your positive attitude and 'can do' approach.