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For Companies At a Glance
- Tasks: Drive customer engagement through creative email marketing and optimise our online presence.
- Company: Join Lisa Angel Ltd, a vibrant retail brand focused on creativity and positivity.
- Benefits: Competitive salary, supportive team culture, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values creativity and makes a real impact.
- Qualifications: Strong copywriting skills and a knack for data analysis.
- Other info: Flexible working environment with a focus on equality and inclusivity.
The predicted salary is between 27000 - 30000 £ per year.
Company Overview
Lisa Angel Ltd is a thriving retail company that began with the vision of Lisa Angel, who transformed her passion for creativity into a successful business. With a mission to create products that accompany life's small moments of joy, we pride ourselves on our commitment to creativity, positivity, and care in everything we do.
Job Purpose
We're looking for a curious, detail-oriented CRM Executive to help bring our customer communications to life. Your main role would be to align CRM activity with product launches, promotional campaigns, and trading initiatives. Using Klaviyo, you'll deliver targeted communications while continuously testing, optimising, and improving. Alongside campaign focused emails, you will also roll out automated, personalised journeys that drive engagement, repeat purchases, and lifetime value. Alongside CRM, you will support our proprietary site lisaangel.co.uk and our wholesale site, delivering on-site content in line with trading priorities and working on optimisations to continually improve conversion rates. Experience using measurement tools to analyse and provide recommendations.
Key Responsibilities:
- Email marketing best practices, including automation, segmentation and personalisation techniques
- Monitor and report on CRM performance (open rates, CTR, conversion, revenue per send), turning insights into clear, practical actions
- Strong copywriting skills, particularly for email content and subject lines
- Support the execution of product launches, drops, and seasonal campaigns onsite
- Assist with asset coordination, and alignment across paid, CRM, affiliates and onsite activity
- Attend events as required to assist with promotional activity
- Working in other areas of Lisa Angel, as necessary based on needs of the business
The successful Ecommerce & CRM Executive will have the following attributes:
- Be data-aware with analytical and problem-solving skills to interpret complex data and make informed decisions
- Strong organisational skills, able to manage a varied workload and meet deadlines
- Strong communication skills
- A positive and approachable manner with a 'can do' attitude
- Comfortable with working as part of a team and independently
- Able to use initiative and to problem-solve
- Demonstrate a commitment to equality, diversity and inclusivity
Reports to: Head of Marketing
Salary: £27 -£30k
E-Commerce & CRM Executive employer: Lisa Angel Limited
Contact Detail:
Lisa Angel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-Commerce & CRM Executive
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce and CRM space on LinkedIn. Join relevant groups, engage in discussions, and don’t be shy to ask for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your email marketing campaigns, copywriting samples, and any data analysis you've done. This is your chance to shine and demonstrate how you can bring value to Lisa Angel Ltd.
✨Tip Number 3
Prepare for the interview by researching Lisa Angel Ltd thoroughly. Understand their products, values, and recent campaigns. Be ready to discuss how your experience aligns with their mission of creating joy through creativity.
✨Tip Number 4
Apply directly through our website! It shows initiative and gives you a better chance of being noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Lisa Angel Ltd.
We think you need these skills to ace E-Commerce & CRM Executive
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for creativity and retail shine through. We want to see how your passion aligns with our mission to create joyful products!
Tailor Your Content: Make sure to customise your application for the E-Commerce & CRM Executive role. Highlight your experience with email marketing, automation, and any tools like Klaviyo that you’ve used. This helps us see how you fit into our team!
Be Data-Driven: Since we’re all about optimising performance, share examples of how you've used data to drive decisions in your previous roles. This will show us you’re ready to tackle the analytical side of the job!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at Lisa Angel Limited
✨Know Your CRM Tools
Familiarise yourself with Klaviyo and other CRM tools mentioned in the job description. Be ready to discuss how you've used these tools in the past, focusing on specific campaigns or strategies that drove engagement and conversions.
✨Showcase Your Copywriting Skills
Prepare examples of your best email content or marketing copy. Highlight your ability to create engaging subject lines and personalised messages that resonate with customers. This will demonstrate your strong communication skills and creativity.
✨Data-Driven Mindset
Brush up on your analytical skills! Be prepared to talk about how you've monitored and reported on CRM performance metrics like open rates and conversion rates. Share insights you've gained from data and how you've turned them into actionable strategies.
✨Emphasise Teamwork and Initiative
Lisa Angel values a positive and collaborative approach. Be ready to share examples of how you've worked effectively in a team and taken the initiative in previous roles. This will show that you can adapt and contribute positively to their culture.