At a Glance
- Tasks: Engage customers through creative email marketing and optimise our e-commerce site.
- Company: Join Lisa Angel Ltd, a vibrant retail brand focused on joy and creativity.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Other info: Flexible work culture with a focus on inclusivity and teamwork.
- Why this job: Be part of a dynamic team that values creativity and customer connection.
- Qualifications: Strong copywriting skills and a knack for data analysis.
The predicted salary is between 27000 - 30000 € per year.
Company Overview
Lisa Angel Ltd is a thriving retail company that began with the vision of Lisa Angel, who transformed her passion for creativity into a successful business. With a mission to create products that accompany life's small moments of joy, we pride ourselves on our commitment to creativity, positivity, and care in everything we do.
Job Purpose
We’re looking for a curious, detail-oriented CRM Executive to help bring our customer communications to life. Your main role would be to align CRM activity with product launches, promotional campaigns, and trading initiatives. Using Klaviyo, you’ll deliver targeted communications while continuously testing, optimising, and improving. Alongside campaign focused emails, you will also roll out automated, personalised journeys that drive engagement, repeat purchases, and lifetime value. Alongside CRM, you will support our proprietary site lisaangel.co.uk and our wholesale site, delivering on-site content in line with trading priorities and working on optimisations to continually improve conversion rates. Experience using measurement tools to analyse and provide recommendations.
Key Responsibilities:
- Email marketing best practices, including automation, segmentation and personalisation techniques
- Monitor and report on CRM performance (open rates, CTR, conversion, revenue per send), turning insights into clear, practical actions
- Strong copywriting skills, particularly for email content and subject lines
- Support the execution of product launches, drops, and seasonal campaigns onsite
- Assist with asset coordination, and alignment across paid, CRM, affiliates and onsite activity
- Attend events as required to assist with promotional activity
- Working in other areas of Lisa Angel, as necessary based on needs of the business
The successful Ecommerce & CRM Executive will have the following attributes:
- Be data-aware with analytical and problem-solving skills to interpret complex data and make informed decisions
- Strong organisational skills, able to manage a varied workload and meet deadlines
- Strong communication skills
- A positive and approachable manner with a ‘can do’ attitude
- Comfortable with working as part of a team and independently
- Able to use initiative and to problem-solve
- Demonstrate a commitment to equality, diversity and inclusivity
Reports to: Head of Marketing
Salary: £27 -£30k
CRM & E-Commerce Executive employer: Lisa Angel Limited
At Lisa Angel Ltd, we foster a vibrant and inclusive work culture that champions creativity and personal growth. As a CRM & E-Commerce Executive, you'll enjoy the opportunity to make a meaningful impact on our customer engagement strategies while working in a supportive environment that values innovation and collaboration. With competitive salary packages and a commitment to employee development, we ensure that our team members thrive both personally and professionally in our dynamic retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land CRM & E-Commerce Executive
✨Tip Number 1
Get to know the company inside out! Research Lisa Angel Ltd, their products, and their values. This way, when you get that interview, you can show how your passion aligns with their mission of creating joy through creativity.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.
✨Tip Number 3
Show off your skills! If you’ve got experience with Klaviyo or email marketing, create a mini portfolio showcasing your best work. Bring it along to interviews to demonstrate your expertise and creativity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Lisa Angel team.
We think you need these skills to ace CRM & E-Commerce Executive
Some tips for your application 🫡
Show Your Creativity:Since we're all about creativity at Lisa Angel, let your personality shine through in your application. Use engaging language and showcase your unique style, especially in your cover letter and email content examples.
Tailor Your Application:Make sure to align your skills and experiences with the job description. Highlight your experience with CRM tools like Klaviyo and any relevant email marketing campaigns you've worked on. We want to see how you can bring our customer communications to life!
Be Data-Driven:We love a good number crunch! Include examples of how you've used data to inform your decisions in past roles. Whether it's improving open rates or conversion rates, show us how you can turn insights into action.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Lisa Angel Limited
✨Know Your CRM Tools
Familiarise yourself with Klaviyo and any other CRM tools mentioned in the job description. Be ready to discuss how you've used these tools in the past, focusing on specific campaigns or strategies that drove engagement and conversions.
✨Showcase Your Copywriting Skills
Prepare examples of your best email content or marketing copy. Highlight your ability to create engaging subject lines and personalised messages that resonate with customers. This will demonstrate your strong communication skills and creativity.
✨Data-Driven Mindset
Brush up on your analytical skills! Be prepared to discuss how you’ve monitored and reported on CRM performance metrics like open rates and conversion rates. Share insights you've gained from data analysis and how they influenced your marketing decisions.
✨Emphasise Teamwork and Initiative
Think of examples where you've successfully collaborated with a team or taken the initiative on a project. Lisa Angel Ltd values a positive attitude and teamwork, so showcasing your ability to work well with others while also being proactive will set you apart.
