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Liquidnet

Senior Production Support Engineer

Belfast Full-Time 36000 - 60000 £ / year (est.) No home office possible

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At a Glance

Tasks: Support and enhance a bespoke trading platform while troubleshooting issues.
Company: Liquidnet is a leading agency execution specialist, transforming trading through innovative technology.
Benefits: Enjoy a collaborative culture, opportunities for growth, and the chance to work with cutting-edge tech.
Why this job: Join a dynamic team focused on automation and cloud technologies, making a real impact in finance.
Qualifications: 7+ years in financial support roles, strong technical skills in FIX, Linux, and cloud services required.
Other info: Inclusivity is key; all backgrounds are encouraged to apply!

The predicted salary is between 36000 - 60000 £ per year.

Liquidnet Belfast, Northern Ireland, United Kingdom

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Liquidnet Belfast, Northern Ireland, United Kingdom

Join to apply for the Senior Production Support Engineer role at Liquidnet

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

About Liquidnet

Liquidnet is a next-generation agency execution specialist. Powered by technology that helps drive institutional alpha, our trading and liquidity network intelligently and securely connects the world’s investors with the world’s investments.

Established in 1999 on the belief that there was a better way to trade, Liquidnet\’s journey began with a vision to create a platform that goes beyond traditional transactional models.

We wanted to build a community where traders could connect, collaborate, and execute trades with confidence. Over the years, we\’ve grown from a vision into a thriving ecosystem that empowers the buy side in ways never before imagined.

We are committed to making trading more efficient, intelligent, and accessible. Our purpose guides every decision we make, from the tools we develop to the relationships we nurture with our members.

Role Overview

Liquidnet Europe Limited is looking for a Senior Production Support Engineer to work within the EMEA Platform Services Team. The team requires a motivated self-starter who has the technical skills to support a growing number of buy-side members in London and across Europe utilising their FIX, Linux, Windows Server, DevOps, database and networking skills.

This will be a varied role involving working on a multitude of cross-platform market-leading technologies to support the running of our bespoke trading platform. The successful candidate will be responsible for all aspects of support covering both proprietary and third-party applications from the front to back office, with a particular focus on Transaction & Regulatory Reporting. Liquidnet champions automation and you will be expected to identify and help streamline manual or repetitive tasks. You will have the opportunity to contribute to, and run with projects, new feature implementations, client migrations, and help Liquidnet migrate to cloud-based technologies.

Additionally, the role will involve member user administration and support via phone and email, OMS integration support and trade lifecycle issues for both the MTF platform and trading desk.

The successful candidate should possess a positive ‘can-do’ attitude and an intuitively high level of customer service in their approach. This will complement strong FIX, database (SQL, Sybase or Oracle), as well as Linux, understanding of cloud-based technologies, Windows and Networking troubleshooting skills.

Role Responsibilities

Contribute towards ‘follow the sun’ support model, working closely with global teams in APAC and US to ensure pre-market health checks are performed for each region
Perform regional start of day health checks to ensure all members are connected to the platform
Utilising proprietary tools, provide daily application support and troubleshooting for platform members and internal users, escalating to Development teams appropriately
An application support focus on back-office flows, particularly around Regulatory and Transaction Reporting support
Daily interaction with all internal stakeholders with regards to support issues
Efficiently create and track issues within an incident-management system to help identify trends and patterns
Create and monitor internal reports and usage queries
Assist with product testing and project work
Identify and escalate possible platform improvements

Experience / Competences
Essential

At least 7 years hands-on support experience within a financial institution (buy-side, sell-side, venue/platform provider)
Experience with Site Reliability Engineering (SRE) practices, including monitoring, incident response, and post-mortem analysis
Hands-on experience with containerization technologies such as Docker and Kubernetes
Proven experience managing cloud-based infrastructure and services, including AWS, Azure, or Google Cloud Platform
Proven experience of MSSQL, Oracle and Sybase database environments, including complex query-writing
Application support experience within a Unix / Linux environment
Strong working knowledge of the FIX protocol
Proven experience of supporting Windows Server environments
Experience in troubleshooting network problems: i.e., firewall and routing problems
Understanding of international Equity market mechanics and flows, particularly back-office flows such as Regulatory & Transaction Reporting
Ability to manage multiple projects simultaneously in order to meet deadlines
Automation experience using PERL, Python or similar scripting languages

Desired

Exposure to supporting message-based architecture
Working knowledge of at least one buy-side or sell-side Order Management System
AWS Certification to ‘Cloud Practitioner’ level or above or equivalent
Strong understanding of DevOps principles and practices, including CI/CD pipelines, infrastructure as code (IaC), and automated testing.
Experience with industry-standard monitoring tools (ITRS or similar)
Proficiency in managing Kubernetes clusters, including deployment, scaling, storage, observability, and lifecycle management
Understanding of financial regulations and reporting requirements in Europe such as MiFID II

#LNET #NIJOBS

Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn\’t align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don\’t hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That\’s why we\’re building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord – our Employee Network – is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.

Location

UK – City Quays – Belfast

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

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