At a Glance
- Tasks: Join our Credit Technology team to analyse business processes and drive innovative solutions.
- Company: TP ICAP, a leading global market infrastructure provider with a collaborative culture.
- Benefits: Competitive salary, inclusive environment, and opportunities for professional growth.
- Other info: Hybrid work model with a focus on inclusivity and personal development.
- Why this job: Make a real impact in financial technology while working with diverse teams.
- Qualifications: Experience as a Business Analyst in financial services and strong problem-solving skills.
The predicted salary is between 57036 - 69710 £ per year.
The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group operates from more than 60 offices in 27 countries and is home to a stable of premium brands.
We are seeking a Senior Business Analyst to join the Credit Technology team at TP ICAP. This role is central to the ongoing evolution of our Credit platforms and technology estate. The successful candidate will work closely with brokers, desk assistants, Product Managers, Product Owners, architects, engineers and senior business stakeholders to identify opportunities for improvement, define solutions and support delivery of both strategic change and day-to-day business priorities.
The role combines business analysis, problem solving and stakeholder engagement. Success requires a strong understanding of business workflows, the ability to investigate operational challenges, and the confidence to work across business and technology teams to deliver practical solutions.
Role Responsibilities
- Business Analysis & Requirements
- Build and maintain a strong understanding of Credit business processes, trading workflows and operational requirements.
- Partner with brokers, desk assistants, Product Managers, Product Owners and technology teams to understand business priorities and identify opportunities for improvement.
- Gather, analyse and document business, functional and non-functional requirements.
- Translate business needs into clear user stories, process flows and actionable delivery outcomes.
- Support Product Managers and Product Owners in shaping priorities, defining scope and ensuring delivery remains aligned with business objectives.
- Support prioritisation by helping stakeholders evaluate business value, risks and dependencies.
- Challenge assumptions and existing processes to ensure proposed solutions address underlying business needs.
- Business Support & Problem Solving
- Act as a trusted link between business users and technology teams.
- Investigate production issues, operational challenges and user feedback to identify root causes and drive resolution.
- Work closely with users to understand business processes, system usage and operational challenges, identifying opportunities to improve efficiency, usability and business outcomes.
- Analyse business processes and workflows to identify opportunities for simplification, automation and operational improvement.
- Delivery & Change
- Work closely with Product Owners, architects and engineering teams throughout the delivery lifecycle.
- Ensure requirements are clearly understood and solutions remain aligned to business objectives.
- Support testing, business readiness and release activities where required.
- Perform functional validation and regression testing for releases where appropriate.
- Identify and manage risks, assumptions, issues and dependencies.
- Contribute to the successful delivery of both transformational initiatives and incremental business improvements.
- Transformation
- Support the ongoing evolution of Credit platforms, workflows and operating models.
- Analyse current-state processes and help define future-state solutions.
- Identify opportunities for simplification, automation and improved user experience.
- Help ensure technology solutions address genuine business needs and deliver measurable value to users.
- Team Contribution
- Build strong relationships across business and technology teams, acting as a trusted partner.
- Share knowledge and insights gained through analysis, helping improve understanding of Credit business processes, workflows and priorities.
- Contribute to a collaborative environment where business and technology teams work together to solve problems and deliver meaningful outcomes.
Experience / Competences
- Essential
- Proven experience as a Business Analyst within financial services, capital markets, trading or a technology-driven environment.
- Strong ability to analyse business problems and identify practical solutions.
- Experience gathering, documenting and communicating business requirements.
- Strong stakeholder management and communication skills.
- Ability to work effectively across both business and technology teams.
- Experience investigating complex issues and identifying root causes.
- Strong analytical and problem-solving capabilities.
- Ability to work independently, manage competing priorities, and meet tight deadlines.
- Experience working within Agile or iterative delivery environments.
- Strong written and verbal communication skills with the ability to translate complex concepts for different audiences.
- Desired
- Experience within Credit markets, Fixed Income or electronic trading environments.
- Experience working directly with brokers, traders, desk assistants or front-office users.
- Understanding of trading workflows, market structure and electronic trading platforms.
- Knowledge of regulatory, compliance, risk or control-driven technology initiatives.
- Knowledge of product management practices, user story development and backlog management.
- Familiarity with Jira and Confluence.
- Understanding of technology delivery lifecycles, system integrations and data flows.
- Experience supporting business transformation or platform modernisation initiatives.
Location: London
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