Executive Assistant to Chief Commercial Officer in Ipswich

Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland. Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are proud to be Great Place to Work® certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together.

With our core company values—passion, thoughtfulness, responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence. We are looking for a highly organised and proactive Executive Assistant to support our Chief Commercial Officer in a fast‑paced, growing commercial environment. This is a varied role that combines executive support, sales administration, reporting, and commercial coordination. You’ll work closely with senior leadership and the wider Sales team, helping to ensure the smooth running of commercial activities while providing first‑class support across the business.

The Role – Executive Assistant

• Managing the Chief Commercial Officer’s diary, inbox, meetings, and day‑to‑day administration
• Coordinating travel arrangements, customer hospitality, lunches, and team events
• Organising customer gifting initiatives and seasonal campaigns
• Processing monthly expenses and supporting general administrative activities
• Providing proactive support to the wider Commercial and Sales teams
• Handling confidential business information with professionalism and discretion
• Producing weekly and monthly sales performance reports
• Supporting sales forecasting and commercial analysis
• Preparing board reporting packs and management information
• Monitoring pipeline activity, lead generation performance, and sales metrics
• Investigating and resolving reporting discrepancies
• Producing performance summaries and commercial insights for senior stakeholders

Commercial Coordination

• Raising and processing purchase orders
• Supporting customer query resolution in partnership with operational teams
• Coordinating onboarding and training activities for new team members
• Building strong relationships across departments to support business performance

Meetings & Events

• Organising sales conferences, training sessions, and internal events
• Preparing meeting agendas, presentations, minutes, and action logs
• Coordinating logistics and communications for customer‑facing and internal events
• Maintaining key sales documentation and reporting tools

What We Are Looking For In The Role Of Executive Assistant

• Previous experience in an Executive Assistant, Personal Assistant, or similar business support role.
• Highly organised with the ability to manage multiple priorities and deadlines in a fast‑paced environment.
• Strong communication and stakeholder management skills, with the confidence to work across all levels of the business.
• Excellent attention to detail and experience working with data, reporting, and presentations.
• Proficient in Microsoft Office, particularly Excel, PowerPoint, Outlook, and Teams, with experience using CRM systems.
• Proactive, professional, and discreet, with a positive attitude and a strong sense of ownership.

What You Will Learn & What Liquidline Can Offer You

Being a part of Liquidline is more than just a job – it’s a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support and reward our employees. The package includes, but is not limited to:

• 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge.
• Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs.
• Candidate Referral Program: Help grow our team and earn rewards.
• Company Bonus Scheme: Celebrate success with us.
• Enhanced Sick Pay: Supporting you when you need it most.
• Enhanced Parental Leave: Comprehensive support for your family journey.
• Salary Sacrifice Pension Scheme: Save for your future with ease.
• Life Assurance & Income Protection (UK Only): Peace of mind for you.
• HSF Health Plan: Access affordable healthcare.
• YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support.
• Employee Assistance Programme: Mental health support, virtual GP services and more.
• Menopause Support via Stella App: Tailored support for this stage of life.
• Lunch on Liquidline & Bi-Annual Conferences: Enjoy lunch on Liquidline, and Bi Annual company conferences.

Liquidline is a fast‑growing, family owned business that has expanded from 92 to over 300 employees since 2020. With ambitious plans for the next five years, there’s never been a better time to join us! Our dynamic and innovative environment offers endless opportunities for personal and professional growth. We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together.