At a Glance
- Tasks: Support customers and maintain accurate financial records in a fast-paced accounts department.
- Company: Join Liquidline, the UK's fastest-growing coffee solutions provider with a strong team culture.
- Benefits: Enjoy 25 days annual leave, company bonuses, enhanced sick pay, and comprehensive health support.
- Other info: Great opportunities for personal and professional growth in a supportive environment.
- Why this job: Be part of a dynamic team that values growth, development, and delivering WOW experiences.
- Qualifications: Numerate with good customer service skills; finance experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland. Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are proud to be Great Place to Work® certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together. With our core company values—passion, thoughtfulness, responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence.
As an Accounts Receivable Finance Assistant, you will be part of a dynamic, fast-paced accounts department. You will be responsible for supporting our customers, ensuring any queries are resolved and customer account records and transactions are kept in good order. Working as part of the Accounts Receivable team, you will be involved with raising invoices to our customers, issuing credit notes, posting the customer transactions (including receipts from the bank) onto the customer financial records, and resolving any transaction disputes that may arise. You will ensure that financial records are maintained in an accurate and timely manner, always achieving the best level of customer service across our business.
The Role – Accounts Receivable Assistant
- To ensure the accounts receivable ledger is maintained accurately, completing checking on revenue and recording before ledger close.
- Reviewing product codes and correcting as needed to ensure reporting accuracy.
- To calculate and issue manual invoices to customers.
- To issue customer refunds, ensure the correct process is adhered to and then posting onto the customer account within the ERP system.
- To create and maintain reconciliation schedules for rebates and recharges.
- To maintain and run the direct debit process monthly for the UK and Ireland.
- To maintain the credit note customer dispute process.
- To answer calls and emails from customers and taking payments where required.
What You Will Need in the Role of Accounts Receivable Assistant
- You will be numerate and have a desire to work within a finance function (experience in accounts receivable would be an advantage).
- Knowledge of good customer service.
- IT proficient, with a good understanding of MS Office products (Outlook, Excel, Teams).
- Excellent communication skills, both written and verbal.
- Ability to manage and prioritise your own workload, is highly organised.
- High level of accuracy and attention to detail.
- Positive, ‘can do’ attitude.
- Responsive, with a service-driven approach to deliver the ‘wow’ factor.
- A good team player.
What You Will Learn & What Liquidline Can Offer You
Being a part of Liquidline is more than just a job – it’s a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our employees. The package includes, but is not limited too:
- 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge.
- Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs.
- Candidate Referral Program: Help grow our team and earn rewards.
- Company Bonus Scheme: Celebrate success with us.
- Enhanced Sick Pay: Supporting you when you need it most.
- Enhanced Parental Leave: Comprehensive support for your family journey.
- Salary Sacrifice Pension Scheme: Save for your future with ease.
- Life Assurance & Income Protection (UK Only): Peace of mind for you.
- HSF Health Plan: Access affordable healthcare.
- YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support.
- Employee Assistance Programme: Mental health support, virtual GP services and more.
- Menopause Support via Stella App: Tailored support for this stage of life.
- Lunch on Liquidline & Bi-Annual Conferences: Enjoy lunch on Liquidline, and Bi Annual company conferences.
Liquidline is a fast-growing, family owned business that has expanded from 92 to over 300 employees since 2020. With ambitious plans for the next five years, there’s never been a better time to join us! Our dynamic and innovative environment offers endless opportunities for personal and professional growth.
We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!
Accounts Receivable Specialist – Growth & Impact in Ipswich employer: Liquidline
Liquidline is an exceptional employer, recognised as a Great Place to Work® for our commitment to fostering a supportive and growth-oriented culture. With a comprehensive benefits package that includes generous annual leave, enhanced sick pay, and a focus on employee well-being, we ensure our team thrives both personally and professionally. Join us in our dynamic environment where your contributions are valued, and together we celebrate success and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Receivable Specialist – Growth & Impact in Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Liquidline. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching Liquidline’s values and culture. Show us how your passion and customer service skills align with our mission to deliver WOW experiences. We love candidates who resonate with our core values!
✨Tip Number 3
Practice common interview questions and have examples ready that showcase your attention to detail and organisational skills. We want to hear about times you’ve gone above and beyond for customers!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our growing team at Liquidline.
We think you need these skills to ace Accounts Receivable Specialist – Growth & Impact in Ipswich
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We love candidates who are genuinely excited about joining our team and contributing to our mission of delivering WOW experiences.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We want to see how your background aligns with our values of passion, thoughtfulness, and innovation.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to read and understand. This will help us see your excellent communication skills in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our growing family!
How to prepare for a job interview at Liquidline
✨Know Your Numbers
As an Accounts Receivable Specialist, you'll be dealing with financial records and transactions. Brush up on your numeracy skills and be prepared to discuss how you've handled financial data in the past. Bring examples of how you’ve maintained accuracy and attention to detail in your previous roles.
✨Customer Service is Key
Liquidline prides itself on outstanding customer service. Be ready to share specific instances where you’ve gone above and beyond for a customer. Think about how you can demonstrate your service-driven approach and your ability to resolve disputes effectively.
✨Show Off Your Tech Skills
Familiarity with MS Office, especially Excel, is crucial for this role. During the interview, mention any relevant software you've used and how it helped you in your previous positions. If you have experience with ERP systems, make sure to highlight that too!
✨Embrace the Company Culture
Liquidline values passion, thoughtfulness, and innovation. Research the company’s culture and think about how your personal values align with theirs. Be prepared to discuss how you can contribute to their mission of delivering 'WOW' experiences and being a great team player.