At a Glance
- Tasks: Support customers and maintain accurate financial records in a fast-paced accounts department.
- Company: Join Liquidline, the UK's fastest-growing coffee solutions provider with a supportive culture.
- Benefits: Enjoy 25 days annual leave, company bonuses, and enhanced sick pay.
- Other info: Great opportunities for personal and professional growth in a thriving environment.
- Why this job: Be part of a dynamic team and make a real impact in finance.
- Qualifications: Numerate, organised, and IT proficient; customer service experience is a plus.
The predicted salary is between 25000 - 32000 £ per year.
Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland. Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are proud to be Great Place to Work certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together.
With our core company values - passion, thoughtfulness, responsiveness, innovation, and smart working - at the very heart of our business, we are committed to cultivating an environment that inspires excellence.
As an Accounts Receivable Finance Assistant, you will be part of a dynamic, fast-paced accounts department. You will be responsible for supporting our customers, ensuring any queries are resolved and customer account records and transactions are kept in good order. Working as part of the Accounts Receivable team, you will be involved with:
- Raising invoices to our customers
- Issuing credit notes
- Posting customer transactions (including receipts from the bank) onto the customer financial records
- Resolving any transaction disputes that may arise
You will ensure that financial records are maintained in an accurate and timely manner, always achieving the best level of customer service across our business.
The Role - Accounts Receivable Assistant
- Ensure the accounts receivable ledger is maintained accurately, completing checking on revenue and recording before ledger close.
- Review product codes and correct as needed to ensure reporting accuracy.
- Calculate and issue manual invoices to customers.
- Issue customer refunds, ensure the correct process is adhered to and then post onto the customer account within the ERP system.
- Create and maintain reconciliation schedules for rebates and recharges.
- Maintain and run the direct debit process monthly for the UK and Ireland.
- Maintain the credit note customer dispute process.
- Answer calls and emails from customers and take payments where required.
What You Will Need in the Role of Accounts Receivable Assistant
- Numerate with a desire to work within a finance function (experience in accounts receivable would be an advantage)
- Knowledge of good customer service
- IT proficient, with a good understanding of MS Office products (Outlook, Excel, Teams)
- Excellent communication skills, both written and verbal
- Ability to manage and prioritise your own workload, highly organised
- High level of accuracy and attention to detail
- Positive, 'can do' attitude
- Responsive, with a service-driven approach to deliver the 'wow' factor
- A good team player
What You Will Learn & What Liquidline Can Offer You
Being a part of Liquidline is more than just a job - it's a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support and reward our employees. The package includes, but is not limited to:
- 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge.
- Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs.
- Candidate Referral Program: Help grow our team and earn rewards.
- Company Bonus Scheme: Celebrate success with us.
- Enhanced Sick Pay: Supporting you when you need it most.
- Enhanced Parental Leave: Comprehensive support for your family journey.
- Salary Sacrifice Pension Scheme: Save for your future with ease.
- Life Assurance & Income Protection (UK Only): Peace of mind for you.
- HSF Health Plan: Access affordable healthcare.
- YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support.
- Employee Assistance Programme: Mental health support, virtual GP services and more.
- Menopause Support via Stella App: Tailored support for this stage of life.
- Lunch on Liquidline & Bi-Annual Conferences: Enjoy lunch on Liquidline, and Bi Annual company conferences.
Liquidline is a fast-growing, family-owned business that has expanded from 92 to over 300 employees since 2020. With ambitious plans for the next five years, there's never been a better time to join us! Our dynamic and innovative environment offers endless opportunities for personal and professional growth.
We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!
Finance Assistant employer: Liquidline
Liquidline is an exceptional employer, recognised as a Great Place to Work, where our commitment to employee well-being and development shines through. With a vibrant team culture, comprehensive benefits including generous annual leave, enhanced sick pay, and a focus on personal growth, we empower our employees to thrive in a dynamic environment. Join us in our mission to deliver outstanding customer service while enjoying the unique advantages of being part of a fast-growing, family-owned business in the heart of the UK coffee solutions industry.
StudySmarter Expert Advice🤫
We think this is how you could land Finance Assistant
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Finance Assistant role at Liquidline. You never know who might have the inside scoop or can put in a good word for you!
✨Tip Number 2
Prepare for that interview! Research Liquidline's values and culture, and think about how your skills align with their mission of delivering WOW experiences. Practise common interview questions and be ready to showcase your customer service skills.
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Liquidline family. Let’s get you that Finance Assistant role!
We think you need these skills to ace Finance Assistant
Some tips for your application 🫡
Show Your Passion for Finance:When you're writing your application, let your enthusiasm for finance shine through! We want to see that you’re not just looking for any job, but that you’re genuinely excited about the role of Finance Assistant and how it fits into our team.
Highlight Your Customer Service Skills:Since we pride ourselves on outstanding customer service, make sure to mention any relevant experience you have in this area. Share examples of how you've gone above and beyond to help customers, as this aligns perfectly with our values.
Be Detail-Oriented:Accuracy is key in finance, so pay close attention to detail in your application. Double-check for any typos or errors, and ensure your examples clearly demonstrate your ability to maintain precise financial records.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Liquidline
✨Know Your Numbers
As a Finance Assistant, you'll be dealing with numbers all day. Brush up on your financial terminology and be ready to discuss your experience with accounts receivable. Familiarise yourself with common financial processes like invoicing and reconciliation, as this will show your potential employer that you're prepared and knowledgeable.
✨Showcase Your Customer Service Skills
Liquidline values outstanding customer service, so be ready to share examples of how you've provided excellent support in previous roles. Think about specific situations where you resolved customer queries or disputes effectively, and highlight your 'can do' attitude during the interview.
✨Be IT Savvy
Since the role requires proficiency in MS Office, especially Excel, make sure you can demonstrate your skills. Prepare to discuss any relevant software you've used in the past and consider bringing examples of reports or spreadsheets you've created to showcase your abilities.
✨Embrace the Company Culture
Liquidline prides itself on its strong team culture and core values. Research the company’s mission and values, and think about how your personal values align with theirs. During the interview, express your enthusiasm for being part of a supportive and innovative environment, and how you can contribute to their success.
