Supplier Quality, Compliance & Sustainability Manager in Ipswich

Job Description

Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland—not that we’re bragging!

Our customers are companies that take pride in offering quality refreshments to their employees and clients.

Our success is built on outstanding customer service, hard work, and a strong team culture.

We believe in delivering WOW experiences to both our customers and our valued employees.

We are proud to be Great Place to Work certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together.

With our core company values—passion, thoughtfulness, responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence.

What we are looking for in the Role of Supplier Quality, Compliance & Sustainability Manager

• Minimum 3 years' experience in a Quality, Compliance, Technical or Food Safety role within the food, beverage or FMCG sector.
• Strong knowledge of food safety, regulatory compliance, supplier quality management and traceability.
• Experience conducting supplier audits, risk assessments and managing product quality issues.
• Food Safety & HACCP qualification (or equivalent).
• Understanding of food labelling, allergens and nutritional compliance requirements.
• Excellent communication skills, with the ability to influence suppliers, stakeholders and senior leaders.
• Able to interpret regulations and translate them into practical business solutions.
• Strong analytical, problem-solving and organisational skills.
• Highly detail-oriented, with a proactive and solutions-focused approach.
• Confident using Excel and reporting tools to analyse and present data.
• Collaborative and relationship-driven, with the confidence to challenge where necessary.
• Committed to continuous improvement and maintaining high standards.
• Experience with ESG, sustainability or carbon reporting.
• Knowledge of ethical sourcing, responsible procurement and supply chain due diligence.
• Familiarity with ISO 9001, ISO 14001, BRCGS or similar management systems.
• Degree in Food Science, Environmental Science, Sustainability or a related discipline.
• Professional qualifications such as IEMA, CIPS or Carbon Literacy.
• The Responsibilities of the Supplier Quality, Compliance & Sustainability Manager

As the Supplier Quality, Compliance and Sustainability Manager you will bring strong technical knowledge of supplier quality, product compliance and sustainability, with the confidence to turn regulation into clear, practical guidance for the business.

You will be someone who builds trusted relationships with suppliers and colleagues, protects our customers by making sure the products we buy and supply are safe, compliant and correctly described, and enjoys owning the detail.

You will bring structure and insight to Procurement, helping Liquidline meet its legal and contractual obligations and turn its ESG commitments into measurable progress.

Your practical approach, attention to detail and ability to influence at all levels will play an important part in strengthening our supply chain.

• Own quality, food safety, compliance and sustainability standards across coffee, tea, water, consumables and equipment categories.
• Lead supplier quality assurance activities, including supplier approvals, risk assessments, performance reviews and audit programmes.
• Manage product quality issues, non-conformances and corrective actions, ensuring root causes are identified and effectively resolved.
• Maintain robust product traceability processes and coordinate regular traceability exercises and mock recalls.
• Conduct risk-based supplier audits, both remotely and on-site, to ensure ongoing compliance and continuous improvement.
• Support customer, certification and third-party audits by providing product, supplier and sustainability compliance information.
• Ensure compliance with all relevant food safety, hygiene and regulatory requirements, including HACCP principles and food information legislation.
• Oversee the management of ingredient, allergen, nutritional and product labelling data, ensuring accuracy and regulatory compliance.
• Maintain and develop a central compliance information system to support customer enquiries, tenders and business requirements.
• Ensure compliance relating to food contact materials, water hygiene, packaging and equipment standards.
• Act as the primary contact for product compliance matters with external regulatory bodies and support operational compliance enquiries.
• Monitor emerging legislation and regulatory changes, providing guidance and recommendations across the business.
• Lead supply chain due diligence programmes relating to ethical sourcing, environmental compliance and responsible procurement.
• Drive the development and delivery of the company's ESG strategy, sustainability objectives and reporting activities.
• Measure and report environmental performance, including carbon emissions, sustainability ratings and customer ESG requirements.
• Promote responsible sourcing initiatives and sustainability certifications across the supply chain.
• Coordinate sustainability improvement projects relating to waste reduction, recycling, packaging and carbon reduction.
• Provide quality, compliance and sustainability expertise to support sales, bids and tender submissions.
• Produce and present regular performance reports and KPIs to senior leadership.
• Manage external compliance partners, laboratories and consultants where required.
• Deliver training and awareness initiatives to promote a strong culture of quality, food safety, compliance and sustainability throughout the business.
• What You Will Learn & What Liquidline Can Offer You

Being a part of Liquidline is more than just a job – it’s a chance to grow, develop and thrive!

We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our emplo...