Resource Schedular

Our client has been delivering quality homes and community services for nearly 25 years, with over 11,000 properties under management across Southwest London. Their mission is simple: to provide excellent service and a workplace where people feel valued and supported. With continued growth and a strong commitment to their communities, we’re now looking for a permanent Resource Scheduler to join their friendly, high-performing Repairs Team. Your Role at a Glance As a Resource Scheduler, you’ll play a key role in the smooth delivery of essential repair and maintenance services to thousands of residents: Coordinate, schedule and allocate jobs to operatives and subcontractors (emergency, urgent & routine) Ensure appointments are met and SLA targets are hit Keep calendars, job records, and completion data up to date and accurate Support field operatives by managing job updates, reassignments and urgent issues Work cross-functionally with internal teams to resolve any problems quickly Use performance data to identify improvements and drive efficiencyWhat You’ll Bring Excellent organisational and admin skills – with a strong grip on Excel, Word, and scheduling tools Clear and confident communicator with a problem-solving mindset Able to remain calm under pressure and adapt when plans change A passion for delivering great customer service – ideally within housing or maintenance A team player who’s proactive, dependable, and always looking for better ways to work Bonus points if you’ve worked with scheduling or repairs in a housing settingThis is a fantastic opportunity to step into a long-term role with real purpose. You’ll be part of a values-led organisation that cares about its people and the communities it serves – offering genuine career development, a collaborative culture, and the chance to make a difference every day. Ready to step into a role where your organisation skills make lives better? Apply now and be part of something meaningful